Dennis Wakabayashi

12 Podcast Episodes

Who is the CX Goalkeeper? with Dennis Wakabayashi

Who is the CX Goalkeeper? with Dennis Wakabayashi

The CX Goalkeeper had the great opportunity to interview Dennis WakabayashiLinkedIn Headline: Global Voice of #CX | Conn... Read more

11 Jul 2022

33mins

The one with the Dashers vs Defenders - Dennis Wakabayashi E68

The one with the Dashers vs Defenders - Dennis Wakabayashi E68

🎤Want to know how to ADVANCE Customer Experience? Find out in “The one with the Dashers vs Defenders” from Dennis Wakab... Read more

7 Jun 2022

31mins

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Dennis Wakabayashi

Dennis Wakabayashi

Dennis is currently one of the leading voices around the world on the topics of Customer Experience, social media, and d... Read more

23 May 2022

32mins

CX Wednesday ft Dennis Wakabayashi

CX Wednesday ft Dennis Wakabayashi

Happy CX Day fam!  CX...Oh! is celebrating this special occasion with Dennis Wakabayashi, the global voice of CX. The fi... Read more

6 Oct 2021

20mins

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Is the world of social media about to change? with Dennis Wakabayashi

Is the world of social media about to change? with Dennis Wakabayashi

In this episode, guest Dennis Wakabayashi sits down with TDS to discuss how the world of social media is about to change... Read more

19 Aug 2021

18mins

Ep. 15 - Dennis Wakabayashi

Ep. 15 - Dennis Wakabayashi

Dennis Wakabayashi is the VP of CX Implementation for RR Donnelley, a global business communications firm specializing i... Read more

26 May 2021

35mins

TikTok: Tops Platform Worldwide with Dennis Wakabayashi

TikTok: Tops Platform Worldwide with Dennis Wakabayashi

Is TikTok a silly platform? Yes. Is TikTok primed for true brand awareness? Absolutely. Our guest on this episode talks ... Read more

18 Apr 2021

40mins

34. Why Customer Experience Matters With Dennis Wakabayashi

34. Why Customer Experience Matters With Dennis Wakabayashi

Why customer experience matters in a world of uncertainty and systems designed for revenue and not people. Dennis Wakaba... Read more

31 Mar 2021

32mins

Vice President Customer Experience Solutions at RR Donnelly, Dennis Wakabayashi | Winning Digital Customers

Vice President Customer Experience Solutions at RR Donnelly, Dennis Wakabayashi | Winning Digital Customers

Dennis and Howard sit down to discuss how he solved a chicken problem, how customer journeys are disappearing, and how h... Read more

4 Feb 2021

20mins

The New, Better Customer Experience Featuring Dennis Wakabayashi

The New, Better Customer Experience Featuring Dennis Wakabayashi

Top Takeaways:-      There are two halves to customer-centricity. One is the great leaders of CX, who are inspirational ... Read more

12 Jan 2021

29mins

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