12 Podcast Episodes
Who is the CX Goalkeeper? with Dennis Wakabayashi
Who is the CX Goalkeeper? with Dennis Wakabayashi
The CX Goalkeeper had the great opportunity to interview Dennis WakabayashiLinkedIn Headline: Global Voice of #CX | Conn... Read more
11 Jul 2022
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33mins
The one with the Dashers vs Defenders - Dennis Wakabayashi E68
The one with the Dashers vs Defenders - Dennis Wakabayashi E68
🎤Want to know how to ADVANCE Customer Experience? Find out in “The one with the Dashers vs Defenders” from Dennis Wakab... Read more
7 Jun 2022
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31mins
Dennis Wakabayashi
Dennis Wakabayashi
Dennis is currently one of the leading voices around the world on the topics of Customer Experience, social media, and d... Read more
23 May 2022
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32mins
CX Wednesday ft Dennis Wakabayashi
CX Wednesday ft Dennis Wakabayashi
Happy CX Day fam! CX...Oh! is celebrating this special occasion with Dennis Wakabayashi, the global voice of CX. The fi... Read more
6 Oct 2021
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20mins
Is the world of social media about to change? with Dennis Wakabayashi
Is the world of social media about to change? with Dennis Wakabayashi
In this episode, guest Dennis Wakabayashi sits down with TDS to discuss how the world of social media is about to change... Read more
19 Aug 2021
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18mins
Ep. 15 - Dennis Wakabayashi
Ep. 15 - Dennis Wakabayashi
Dennis Wakabayashi is the VP of CX Implementation for RR Donnelley, a global business communications firm specializing i... Read more
26 May 2021
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35mins
TikTok: Tops Platform Worldwide with Dennis Wakabayashi
TikTok: Tops Platform Worldwide with Dennis Wakabayashi
Is TikTok a silly platform? Yes. Is TikTok primed for true brand awareness? Absolutely. Our guest on this episode talks ... Read more
18 Apr 2021
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40mins
34. Why Customer Experience Matters With Dennis Wakabayashi
34. Why Customer Experience Matters With Dennis Wakabayashi
Why customer experience matters in a world of uncertainty and systems designed for revenue and not people. Dennis Wakaba... Read more
31 Mar 2021
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32mins
Vice President Customer Experience Solutions at RR Donnelly, Dennis Wakabayashi | Winning Digital Customers
Vice President Customer Experience Solutions at RR Donnelly, Dennis Wakabayashi | Winning Digital Customers
Dennis and Howard sit down to discuss how he solved a chicken problem, how customer journeys are disappearing, and how h... Read more
4 Feb 2021
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20mins
The New, Better Customer Experience Featuring Dennis Wakabayashi
The New, Better Customer Experience Featuring Dennis Wakabayashi
Top Takeaways:- There are two halves to customer-centricity. One is the great leaders of CX, who are inspirational ... Read more
12 Jan 2021
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29mins