13 Podcast Episodes
CX: The Business of Human Behavior with Diane Magers, Founder and Chief Experience Officer at Experience Catalysts
CX: The Business of Human Behavior with Diane Magers, Founder and Chief Experience Officer at Experience Catalysts
In this episode of Getting to Aha!, Darshan Mehta is joined by Diane Magers, Founder & Chief Experience Officer at E... Read more
10 Feb 2023
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37mins
Design Thinking with Diane Magers
Design Thinking with Diane Magers
Customer friction can lead to customer defection. Often, companies attempt to fix their customer's pain with a short te... Read more
18 Aug 2022
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34mins
Creating Experiential Value ft Diane Magers
Creating Experiential Value ft Diane Magers
Talking real business numbers here, we're uncovering how experiences create tangible value for companies with Diane Mage... Read more
28 Jul 2022
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18mins
EP 53: Digitally Transforming CX with Diane Magers
EP 53: Digitally Transforming CX with Diane Magers
Welcome to Episode 53 of The Customer Service Gold Dust Podcast.In this episode, Gavin is joined by Diane Magers.Diane i... Read more
30 Mar 2022
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25mins
#157: Agile Decision Making with Diane Magers, Experience Catalysts
#157: Agile Decision Making with Diane Magers, Experience Catalysts
Today we’re going to talk about how organizations can optimize their ability to make decisions, and some approaches that... Read more
16 Jul 2021
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25mins
Diane Magers - Experience Catalysts
Diane Magers - Experience Catalysts
Passionate experience transformation professional and change agent. Sherpa for new and developing customer and employee-... Read more
7 Jun 2021
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29mins
"The one with the customer immersion" - Diane Magers E9
"The one with the customer immersion" - Diane Magers E9
We get the chance to bask in the presence of CX wisdom on this episode of CX Passport. Diane Magers of Experience Cataly... Read more
18 May 2021
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31mins
CX Interview Series with Diane Magers - Masters of CX by Chattermill (Season 1, Ep. 11)
CX Interview Series with Diane Magers - Masters of CX by Chattermill (Season 1, Ep. 11)
Masters of CX welcomes…Diane Magers!! 🔥 Diane is the founder and Chief Experience Officer of Experience Catalysts and i... Read more
26 Mar 2021
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39mins
Clare Muscutt talks with Diane Magers about applying psychology to CX & life’s swimming pool moments
Clare Muscutt talks with Diane Magers about applying psychology to CX & life’s swimming pool moments
We had the pleasure of having Founder and Chief Experience Officer of Experience Investigators, Diane Magers on the show... Read more
13 Nov 2020
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30mins
Diane Magers and the Evolution of Customer Experience
Diane Magers and the Evolution of Customer Experience
Diane Magers has a long career in customer experience. From humble beginnings in a basement business to the Interim CEO ... Read more
27 Nov 2019
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55mins