Diane Magers

13 Podcast Episodes

CX: The Business of Human Behavior with Diane Magers, Founder and Chief Experience Officer at Experience Catalysts

CX: The Business of Human Behavior with Diane Magers, Founder and Chief Experience Officer at Experience Catalysts

In this episode of Getting to Aha!, Darshan Mehta is joined by Diane Magers, Founder & Chief Experience Officer at E... Read more

10 Feb 2023

37mins

Design Thinking with Diane Magers

Design Thinking with Diane Magers

Customer friction can lead to customer defection.  Often, companies attempt to fix their customer's pain with a short te... Read more

18 Aug 2022

34mins

Similar People

Creating Experiential Value ft Diane Magers

Creating Experiential Value ft Diane Magers

Talking real business numbers here, we're uncovering how experiences create tangible value for companies with Diane Mage... Read more

28 Jul 2022

18mins

EP 53: Digitally Transforming CX with Diane Magers

EP 53: Digitally Transforming CX with Diane Magers

Welcome to Episode 53 of The Customer Service Gold Dust Podcast.In this episode, Gavin is joined by Diane Magers.Diane i... Read more

30 Mar 2022

25mins

Most Popular

#157: Agile Decision Making with Diane Magers, Experience Catalysts

#157: Agile Decision Making with Diane Magers, Experience Catalysts

Today we’re going to talk about how organizations can optimize their ability to make decisions, and some approaches that... Read more

16 Jul 2021

25mins

Diane Magers - Experience Catalysts

Diane Magers - Experience Catalysts

Passionate experience transformation professional and change agent. Sherpa for new and developing customer and employee-... Read more

7 Jun 2021

29mins

"The one with the customer immersion" - Diane Magers E9

"The one with the customer immersion" - Diane Magers E9

We get the chance to bask in the presence of CX wisdom on this episode of CX Passport. Diane Magers of Experience Cataly... Read more

18 May 2021

31mins

CX Interview Series with Diane Magers - Masters of CX by Chattermill (Season 1, Ep. 11)

CX Interview Series with Diane Magers - Masters of CX by Chattermill (Season 1, Ep. 11)

Masters of CX welcomes…Diane Magers!! 🔥 Diane is the founder and Chief Experience Officer of Experience Catalysts and i... Read more

26 Mar 2021

39mins

Clare Muscutt talks with Diane Magers about applying psychology to CX & life’s swimming pool moments

Clare Muscutt talks with Diane Magers about applying psychology to CX & life’s swimming pool moments

We had the pleasure of having Founder and Chief Experience Officer of Experience Investigators, Diane Magers on the show... Read more

13 Nov 2020

30mins

Diane Magers and the Evolution of Customer Experience

Diane Magers and the Evolution of Customer Experience

Diane Magers has a long career in customer experience. From humble beginnings in a basement business to the Interim CEO ... Read more

27 Nov 2019

55mins

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