27 Podcast Episodes
Jeannie Walters - You Need a Customer Experience Mission
Jeannie Walters - You Need a Customer Experience Mission
In this week’s episode of the SIMPLE brand podcast, I talk with Jeannie Walters.Jeannie’s an award-winning customer expe... Read more
31 May 2023
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37mins
Starting Employee Journey Mapping at Work with Jeannie Walters
Starting Employee Journey Mapping at Work with Jeannie Walters
In this episode of Relationships at Work, Russel chats with CEO and founder of global consulting firm Experience Investi... Read more
25 Apr 2022
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43mins
Future of Work: Staying Ahead of Customer Expectations with Jeannie Walters
Future of Work: Staying Ahead of Customer Expectations with Jeannie Walters
What do some of the most successful businesses in the world—like Ikea, Amazon, and Chewy—all have in common? They never ... Read more
21 Apr 2022
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27mins
CX foundation and Leadership with Jeannie Walters
CX foundation and Leadership with Jeannie Walters
The CX Goalkeeper had a smart discussion with Jeannie WaltersFounder and CEO of Experience Investigators, Customer Exper... Read more
7 Mar 2022
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30mins
#123: Jeannie Walters - How To Create An Excellent Buyer Experience
#123: Jeannie Walters - How To Create An Excellent Buyer Experience
My next guest is CEO of Experience Investigators, a certified customer experience professional, a LinkedIn learning inst... Read more
7 Feb 2022
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29mins
Jeannie Walters - Global Keynote Speaker, Trainer, and workshop leader, CEO & Chief Customer Experience Investigator at Experience Investigators [Customer Service Blue Printing]
Jeannie Walters - Global Keynote Speaker, Trainer, and workshop leader, CEO & Chief Customer Experience Investigator at Experience Investigators [Customer Service Blue Printing]
Welcome to Press 1 For Nick Throwback Episode! In these episodes, we reintroduce you to some of our most popular episode... Read more
17 Jan 2022
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34mins
How Social Media Impacts Your Customer Experience with Jeannie Walters CCXP | Growing Social Now with Barbara Rozgonyi
How Social Media Impacts Your Customer Experience with Jeannie Walters CCXP | Growing Social Now with Barbara Rozgonyi
About our Guest, Jeannie WaltersJeannie Walters is the CEO/Founder of Experience Investigators™ by 360Connext, a global ... Read more
12 Jul 2021
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28mins
Episode 005: How To Reframe Our Perspective Around Patient Experience with Jeannie Walters and Brian Carlson
Episode 005: How To Reframe Our Perspective Around Patient Experience with Jeannie Walters and Brian Carlson
Welcome to another episode of the Experience Matters Podcast powered by Officium Labs, each episode we will focus on one... Read more
24 Jun 2021
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42mins
#4 Experience Investigators, Jeannie Walters
#4 Experience Investigators, Jeannie Walters
On this episode of Conversation: CX, Jeannie Walters, CEO & Chief Customer Experience Investigator at Experience Inv... Read more
24 May 2021
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35mins
Customer Experience Matters for Agencies and Consultancies with Jeannie Walters
Customer Experience Matters for Agencies and Consultancies with Jeannie Walters
Customer experience starts even before anyone talks to you, it's each and every interaction someone has with any member ... Read more
26 Apr 2021
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41mins