James Dodkins
41 Podcast Episodes
CX Rockstar and Influencer James Dodkins Joins ACG for an LIVE AMA!
CX Rockstar and Influencer James Dodkins Joins ACG for an LIVE AMA!
Envision a reality where Artificial Intelligence (AI) commandeers your customer service. Consider AI not merely conducti... Read more
2 Aug 2023
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55mins
James Dodkins Interview - How to Handle "Machine Customers" of The Future
James Dodkins Interview - How to Handle "Machine Customers" of The Future
So what is the future of customer experience? Well, you might be surprised to learn that the future involves what many a... Read more
31 Jan 2023
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40mins
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Machine Customer with James Dodkins
Machine Customer with James Dodkins
The CX Goalkeeper had the great opportunity to interview James DodkinsLinkedIn Headline: Customer Experience Rockstar 🤘... Read more
16 Jan 2023
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27mins
James Dodkins
James Dodkins
James Dodkins used to be an actual, real-life, legitimate, award-winning rockstar. He played guitar in a heavy metal ban... Read more
25 Jul 2022
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30mins
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A Conversation and QA with CX Rockstar James Dodkins
A Conversation and QA with CX Rockstar James Dodkins
For this of you that don't know him, James Dodkins used to be an actual, real-life, legitimate, award-winning rockstar.... Read more
6 Jun 2022
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58mins
M:X Misssion Experience Podcast - Episode 001 with James Dodkins
M:X Misssion Experience Podcast - Episode 001 with James Dodkins
For my first episode of the M:X Misssion Experience Podcast I had the chance to welcome James Dodkins, CX Rockstar &... Read more
10 May 2022
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30mins
15. James Dodkins about his life as Customer Experience (CX) Rockstar at Pegasystems
15. James Dodkins about his life as Customer Experience (CX) Rockstar at Pegasystems
Welcome to the #VoiceofSuccess. Today I have Customer Experience Rockstar James Dodkins with me. He is a Customer Experi... Read more
5 Apr 2022
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31mins
CXChronicles Podcast 161 with James Dodkins, CS Ambassador at Pega
CXChronicles Podcast 161 with James Dodkins, CS Ambassador at Pega
Hey CX Nation,In episode #161 of The CXChronicles Podcast we welcomed James Dodkins from Pega Systems & Rockstar CX ... Read more
15 Mar 2022
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48mins
EP 48: A Rockstar's Guide to Building a Long-Lasting Customer Experience Success with James Dodkins
EP 48: A Rockstar's Guide to Building a Long-Lasting Customer Experience Success with James Dodkins
Welcome to Episode 49 of The Customer Service Gold Dust Podcast.In this episode, Gavin is joined by James Dodkins.James ... Read more
23 Feb 2022
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30mins
Webinar with James Dodkins
Webinar with James Dodkins
In this webinar episode, James Dodkins - Founder at Rockstar CX, talks about creating a rockstar Customer Experience.
17 Feb 2022
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30mins
