18 Podcast Episodes
12. Small Business, Big CX Impact with Women in CX Founder, Clare Muscutt
12. Small Business, Big CX Impact with Women in CX Founder, Clare Muscutt
I am excited to have Clare Muscutt, a seasoned business coach, author, and speaker with over 20 years of experience in l... Read more
21 Mar 2023
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29mins
Clare Muscutt talks with Amélie Beerens about overcoming childhood trauma to become the women we’re destined to be
Clare Muscutt talks with Amélie Beerens about overcoming childhood trauma to become the women we’re destined to be
TW: Discussion of abuse and childhood trauma. Listener discretion is advised. In episode #414, Clare is joined by CX D... Read more
11 Jul 2022
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46mins
Clare Muscutt talks with Olga Potaptseva about female entrepreneurship and striking the right balance between CX strategy and implementation
Clare Muscutt talks with Olga Potaptseva about female entrepreneurship and striking the right balance between CX strategy and implementation
Olga Potaptseva, Founding Director of the European Customer Consultancy, joins Clare Muscutt on the Inspiring Women in C... Read more
29 Jun 2022
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34mins
Clare Muscutt talks with Ellie Sutton about customer experience & proposition development in supermarket retailing
Clare Muscutt talks with Ellie Sutton about customer experience & proposition development in supermarket retailing
Ellie Sutton, the Senior Customer Experience Lead at Waitrose & Partners, joins Clare Muscutt on the Inspiring Women... Read more
21 Jun 2022
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35mins
Women in CX: an outstanding highly committed community - E61 with Clare Muscutt
Women in CX: an outstanding highly committed community - E61 with Clare Muscutt
There Are More Male CEOs With The Name “John” Than Women CEOsThe CX Goalkeeper had a smart discussion with Clare Muscutt... Read more
14 Feb 2022
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32mins
Clare Muscutt Helps Us Understand CX Community Building for WiCX
Clare Muscutt Helps Us Understand CX Community Building for WiCX
In this episode, we take a deep dive into the value of community with a leader who is on a mission to bring together cou... Read more
2 Feb 2022
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36mins
Clare Muscutt - Founder and CEO of Women in CX
Clare Muscutt - Founder and CEO of Women in CX
Technology is not always the answer, so we should be focusing more on the people instead of the tech. Join us for an eng... Read more
18 Jan 2022
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33mins
Clare Muscutt talks with Sarah Sargent about customer experience in housing and non-profit sectors.
Clare Muscutt talks with Sarah Sargent about customer experience in housing and non-profit sectors.
Sarah Sargent, Director of Customer Services at Swan Housing Group, joins Clare Muscutt on the Inspiring Women in CX Pod... Read more
12 Jul 2021
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28mins
Clare Muscutt talks with Gita Samani about CX and Digital Transformation, Perfectionism and Beating Burnout
Clare Muscutt talks with Gita Samani about CX and Digital Transformation, Perfectionism and Beating Burnout
Gita Samani, Director of Strategy at Astound Commerce joins Clare Muscutt on the Inspiring Women in CX Podcast to discus... Read more
24 Jun 2021
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27mins
Clare Muscutt talks with Sarah Curran-Usher MBE about the evolution of retail customer experience.
Clare Muscutt talks with Sarah Curran-Usher MBE about the evolution of retail customer experience.
Sarah Curran-Usher MBE joins Women in CX Founder and podcast host Clare Muscutt to discuss the evolution of retail custo... Read more
11 Jun 2021
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39mins