Shannon Nishi, Director of CS at Customer.io - Sustainable growth in Customer Success
Shannon Nishi, Director of CS at Customer.io - Sustainable growth in Customer Success
In this episode, our host Anika Zubair chats with Shannon Nishi, Director of Customer Success at Customer.io about susta... Read more
13 Jul 2023
•
38mins
Declan Ivory, VP of CS at Intercom - AI and the new age of customer support
Declan Ivory, VP of CS at Intercom - AI and the new age of customer support
In this episode, our host Anika Zubair chats with Declan Ivory, VP of Customer Support at Intercom about how AI is trans... Read more
26 Jun 2023
•
46mins
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Jennifer Yorke, CCO at Omertria - Customer Success in a recession
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Gemma Cipriani-Espineira, CCO at Chili Piper - CCO Metrics: How to convince the C-Suite
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Claire O'Regan, Director of CS at Juro - How to drive time to value for customers in only 14 days
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