3 Podcast Episodes
196: Unleashing the Power of AI in Customer Support: Transforming the Future of Service Experience with Declan Ivory
196: Unleashing the Power of AI in Customer Support: Transforming the Future of Service Experience with Declan Ivory
Declan Ivory Intercom’s Vice President of Customer Support is an experienced senior leader with a passion for building a... Read more
25 Jul 2023
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23mins
Declan Ivory, VP of CS at Intercom - AI and the new age of customer support
Declan Ivory, VP of CS at Intercom - AI and the new age of customer support
In this episode, our host Anika Zubair chats with Declan Ivory, VP of Customer Support at Intercom about how AI is trans... Read more
26 Jun 2023
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46mins
The Human-AI CX Partnership Featuring Declan Ivory
The Human-AI CX Partnership Featuring Declan Ivory
Delivering Amazing Customer Experiences through Seamless Self-Service and Human InteractionsShep Hyken interviews Declan... Read more
28 Mar 2023
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27mins