EP 408: The power of in-person networking and client-agency relationships with Hank Blank
EP 408: The power of in-person networking and client-agency relationships with Hank Blank
In-person networking and relationship building are not dead. For agencies, it remains one of the most important methods ... Read more
31 Jul 2023
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50mins
EP 407: Facilitating change and navigating change fatigue with agency employees with Jenny Magic
EP 407: Facilitating change and navigating change fatigue with agency employees with Jenny Magic
The workforce has changed forever, which has brought change fatigue along with it. This means how we navigate problem-so... Read more
24 Jul 2023
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58mins
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EP 406: The peaks and pitfalls of AI innovation with Paul Roetzer
EP 406: The peaks and pitfalls of AI innovation with Paul Roetzer
AI has been at the top of everyone’s minds this year, particularly with the birth of ChatGPT in November 2022. We’re cur... Read more
17 Jul 2023
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46mins
EP 405: The four pillars of healthy agency culture with Drew McLellan
EP 405: The four pillars of healthy agency culture with Drew McLellan
The idea of agency culture has been on my mind a lot lately, especially now that we’re all settling into new post-covid ... Read more
10 Jul 2023
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52mins
EP 404: Weaving values, missions, and goals into agency culture with Chad Kearns
EP 404: Weaving values, missions, and goals into agency culture with Chad Kearns
Agency culture has encountered a massive shift post-pandemic. With hybrid and remote work more common than ever, weaving... Read more
3 Jul 2023
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54mins
EP 403: Calculating lifetime customer value using data-driven metrics with Valentin Radu
EP 403: Calculating lifetime customer value using data-driven metrics with Valentin Radu
With the elongated sales cycles we have all seen throughout 2023, knowing your lifetime customer value is more important... Read more
26 Jun 2023
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56mins
EP 402: The ROI of making your existing clients happier with Susan Baier
EP 402: The ROI of making your existing clients happier with Susan Baier
It’s that time of year again — we’re evaluating the 2023 Agency Edge Research study, where we polled people who hire age... Read more
19 Jun 2023
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49mins
EP 401: Weaving creative innovation into agency best practices with Carla Johnson
EP 401: Weaving creative innovation into agency best practices with Carla Johnson
Part of being an agency means that you solve problems for a living. Clients come to you with a problem, and it’s up to y... Read more
12 Jun 2023
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50mins
EP 400: The top agency trends to be aware of for 2023 with Drew and Danyel McLellan
EP 400: The top agency trends to be aware of for 2023 with Drew and Danyel McLellan
It’s that time of year again — we’re going over the top agency trends we’re noticing so far in 2023 and going into 2024.... Read more
5 Jun 2023
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1hr 2mins
EP 399: Reducing liability for agency owners, one data protection policy at a time with Hans Skillrud
EP 399: Reducing liability for agency owners, one data protection policy at a time with Hans Skillrud
Keeping up with data protection and privacy laws is exhausting. Nearly every month, new legislation is being introduced ... Read more
29 May 2023
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44mins