Gustavo Imhof
4 Podcast Episodes
CX Goalkeeper with Gustavo Imhof - S1E29 is about memories in Customer Experience
CX Goalkeeper with Gustavo Imhof - S1E29 is about memories in Customer Experience
The CX Goalkeeper had a smart discussion with Gustavo Imhof Gustavo is the Customer Insights Leader at Avado and he is t... Read more
5 Jul 2021
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34mins
Season 2 : Episode 18 - "Experiences don't matter, Memories do" with Gustavo Imhof
Season 2 : Episode 18 - "Experiences don't matter, Memories do" with Gustavo Imhof
Gustavo Imhof, one of the contributing authors of the CX3 book, joins the podcast today to share his insights and though... Read more
22 Jun 2021
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37mins
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Breaking Down Misconceptions About Customer Experience With Gustavo Imhof
Breaking Down Misconceptions About Customer Experience With Gustavo Imhof
Gustavo Imhof, a CX consultant, talks to Valentina and Greg about the most common CX misconceptions he has come across d... Read more
6 Apr 2021
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32mins
Gustavo Imhof - CX Metrics and KPIs in the Age of A.I. - S2E17
Gustavo Imhof - CX Metrics and KPIs in the Age of A.I. - S2E17
Gustavo Imhof has been recognized as one of the rising stars of Customer Experience. Recently nominated a "30 Up and Com... Read more
3 Dec 2018
•
31mins
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