2 Podcast Episodes
Jo Massie from Slido on shaping a curious and empathetic customer success team
Jo Massie from Slido on shaping a curious and empathetic customer success team
It’s a tale as old as time: ‘the customer comes first’. Unless you’re in retail or hospitality, and the customer is righ... Read more
4 May 2020
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28mins
Onboarding Employees? Start with Customer Success. Featuring Jo Massie( VP OF CS, Slido)
Onboarding Employees? Start with Customer Success. Featuring Jo Massie( VP OF CS, Slido)
In this episode, Ruben Rabago(Chief Strategist, Gainsight) sits down with Jo Massie(VP of Customer Success, Slido) to di... Read more
7 Dec 2019
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36mins