Jim Tincher
22 Podcast Episodes
Ep 149: Drive Growth Through Customer Experience with Jim Tincher
Ep 149: Drive Growth Through Customer Experience with Jim Tincher
Jim Tincher is a nationally recognized customer experience expert, founder of Heart of the Customer, speaker, and author... Read more
24 Apr 2023
•
30mins
How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher
How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher
In today’s episode, we’ve caught up with CX expert & author Jim Tincher to talk about how B2B and B2B2C businesses c... Read more
20 Apr 2023
•
25mins
Similar People
Shep Hyken
James Dodkins
Dan Gingiss
Annette Franz
Nate Brown
Claire Boscq-Scott
Adrian Swinscoe
Howard Tiersky
Adam Toporek
Chip Bell
Jay Baer
Jeff Toister
Jeannie Walters
David Wachs
Ethan Beute
The one where he does B2B Customer Experience Better - Jim Tincher E85
The one where he does B2B Customer Experience Better - Jim Tincher E85
🎤Find out how to do B2B in “The one where he does B2B Customer Experience Better” with Jim Tincher the author of “Do B2... Read more
4 Oct 2022
•
33mins
How a Sentiment Sandwich Satisfies Executive Hunger w/ Jim Tincher
How a Sentiment Sandwich Satisfies Executive Hunger w/ Jim Tincher
On the Account Experience podcast today Adam Dorrell’s guest is Jim Tincher - a man who sees the world through the eyes ... Read more
9 May 2022
•
33mins
Most Popular
Elon Musk
Barack Obama
Bill Gates
LeBron James
Mark Cuban
Michelle Obama
Melinda Gates
Arnold Schwarzenegger
Kevin Hart
Terry Crews
Mike Tyson
Getting Deliberate about Change Management with Jim Tincher, Heart of The Customer
Getting Deliberate about Change Management with Jim Tincher, Heart of The Customer
You conduct the surveys, you look at the metrics, you map the journeys–and then you change to get better results next ti... Read more
17 Feb 2022
•
28mins
25. Creating An Emotional Connection To Gain & Keep Loyal Customers with Jim Tincher
25. Creating An Emotional Connection To Gain & Keep Loyal Customers with Jim Tincher
How hard is it to be your customer? Are you creating emotional connections to gain & keep customers loyal? Employees... Read more
4 Feb 2022
•
28mins
Jim Tincher : How Can You Measure the Emotional Effectiveness of Your CX Strategy
Jim Tincher : How Can You Measure the Emotional Effectiveness of Your CX Strategy
Joining me on the show for the second time now is Jim Tincher. Jim is a nationally recognized customer experience expert... Read more
29 Sep 2021
•
35mins
Season 2 : Episode 24 - "Why Do Bonuses for NPS Scores Seem Wise?" with Jim Tincher
Season 2 : Episode 24 - "Why Do Bonuses for NPS Scores Seem Wise?" with Jim Tincher
Neal and Paul are thrilled to welcome back Jim Tincher onto the Fireside Chats Without The Fires podcast.Jim recently pu... Read more
19 Jul 2021
•
42mins
LinkedIn Live Event to Support AMA Ignite Conference with Jim Tincher
LinkedIn Live Event to Support AMA Ignite Conference with Jim Tincher
Fireside Chats without the fires is extremely proud to be able to support AMA Ignite conference. In a limited series o... Read more
13 May 2021
•
14mins
EP 10: How to Elevate your Brand and Attract New Customers using Customer Journey Mapping with Jim Tincher
EP 10: How to Elevate your Brand and Attract New Customers using Customer Journey Mapping with Jim Tincher
Welcome to Episode 10 of The Customer Service Gold Dust Podcast.In this episode, Gavin is joined by Jim Tincher, the Fou... Read more
12 May 2021
•
35mins
