5 Podcast Episodes
CX Masters #4: James Dodkins, Rockstar CX
CX Masters #4: James Dodkins, Rockstar CX
With CX a top priority for most B2B companies heading into 2021, we’re launching our brand new CX Masters series where w... Read more
6 Jan 2021
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46mins
441: James Dodkins, Rockstar CX
441: James Dodkins, Rockstar CX
James is here to talk about proactive experience recovery and how being proactive in CX matters more than merely fixing ... Read more
13 Oct 2020
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23mins
James Dodkins - Rockstar Keynote Speaker at ROCKSTAR CX [Expectations]
James Dodkins - Rockstar Keynote Speaker at ROCKSTAR CX [Expectations]
James Dodkins discusses his experience as a real-life Rock Star and how he transitioned to a CX Rock Star. He also discu... Read more
14 Aug 2020
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35mins
"How to deliver a rockstar customer experience?" with James Dodkins, Founder & CX Rockstar @Rockstar CX
"How to deliver a rockstar customer experience?" with James Dodkins, Founder & CX Rockstar @Rockstar CX
In this episode, I talk to world's only Rockstar Customer Experience Coach - James Dodkins. Along with great humour and ... Read more
18 Jul 2019
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32mins
How to create ROCKSTAR CX 🎸⭐🤘 | Customer Experience Rockstar, James Dodkins (Part 1)
How to create ROCKSTAR CX 🎸⭐🤘 | Customer Experience Rockstar, James Dodkins (Part 1)
James Dodkins is the Customer Experience Rockstar. After a career touring the world as a guitarist in a heavy metal band... Read more
1 Oct 2018
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22mins