Adrian Swinscoe
37 Podcast Episodes
#348: Customer, Employee, and Business Experience with Adrian Swinscoe, Host of the Punk CX Podcast
#348: Customer, Employee, and Business Experience with Adrian Swinscoe, Host of the Punk CX Podcast
Today we’re going to talk about the value of thinking about experience holistically - customers, employees, and the busi... Read more
31 Mar 2023
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28mins
Understanding Your Customer with Adrian Swinscoe
Understanding Your Customer with Adrian Swinscoe
Lauren is joined by Adrian Swinscoe, a customer experience consultant and advisor who has been growing and developing cu... Read more
15 Nov 2022
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31mins
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S4e16 The Punk Experience Leadership Edition with Adrian Swinscoe
S4e16 The Punk Experience Leadership Edition with Adrian Swinscoe
James chats with Adrian Swinscoe, described as an experimental CX thought leader and visionary, Adrian Swinscoe is a be... Read more
27 Oct 2022
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35mins
#40 - Adrian Swinscoe
#40 - Adrian Swinscoe
Adrian Swinscoe is a customer experience advisor, podcaster, author, speaker, workshop leader, and aspirant punk. We di... Read more
24 Jun 2022
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1hr
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38. Planning For Cryptocurrency & New Technology To Enhance Customer Service Experiences with Adrian Swinscoe
38. Planning For Cryptocurrency & New Technology To Enhance Customer Service Experiences with Adrian Swinscoe
How does blockchain and related technology impact customer experiences? How best to pivot strategies around customer ser... Read more
6 May 2022
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31mins
Fitting into Punk XL - Experience Leadership with Adrian Swinscoe (MDE464)
Fitting into Punk XL - Experience Leadership with Adrian Swinscoe (MDE464)
Minter Dialogue (MDE464)Adrian Swinscoe is a speaker, multiple time author, advisor and renowned expert on customer expe... Read more
19 Mar 2022
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58mins
Punk version of Customer Experience & Its Impact with Adrian Swinscoe
Punk version of Customer Experience & Its Impact with Adrian Swinscoe
Customer Experience (CX) – a buzzword that's shaken the marketing world in recent years like no other. CX in the digital... Read more
2 Mar 2022
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37mins
Webinar with Adrian Swinscoe
Webinar with Adrian Swinscoe
In this webinar episode, Adrian Swinscoe, Customer Experience Expert, talks about proactive customer service techniques ... Read more
17 Feb 2022
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35mins
Experience Leadership Featuring Adrian Swinscoe
Experience Leadership Featuring Adrian Swinscoe
What it Takes to Deliver Great Experiences at All Levels Shep Hyken interviews Adrian Swinscoe, CX thought leader, Forbe... Read more
15 Feb 2022
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28mins
Season 3 : Episode 1 - ”Punk XL” with Adrian Swinscoe
Season 3 : Episode 1 - ”Punk XL” with Adrian Swinscoe
Happy New Year to all our listeners at Fireside Chats Without The Fires, and thank you all for the support for the podca... Read more
11 Jan 2022
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31mins
