Vikas Bhambri
19 Podcast Episodes
Pivoting Pricing, Positioning, and Product to Meet Customer Needs | Vikas Bhambri, SVP Sales, CX at Kustomer
Pivoting Pricing, Positioning, and Product to Meet Customer Needs | Vikas Bhambri, SVP Sales, CX at Kustomer
When people think about product-led growth, they think it's about the product, but customer experience extends far beyon... Read more
7 Apr 2022
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41mins
PODCAST 74: Devon Mychal & Vikas Bhambri
PODCAST 74: Devon Mychal & Vikas Bhambri
Is the Great Resignation just a buzzword, or is it real? Either way, employees are quitting their jobs and looking for n... Read more
19 Jan 2022
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44mins
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Predicting and Preventing Churn with Vikas Bhambri, Kustomer
Predicting and Preventing Churn with Vikas Bhambri, Kustomer
Can you over-invest in CX? Vikas Bhambri, SVP, Sales & CX at Kustomer, doesn’t think so. Throwing money at CX isn’t... Read more
6 Jan 2022
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27mins
What's Wrong With Customer Service? | Gabe Larsen and Vikas Bhambri
What's Wrong With Customer Service? | Gabe Larsen and Vikas Bhambri
Today it’s just Vikas and Gabe talking about the issues faced the most in the CX industry and solutions for dealing with... Read more
24 Jun 2021
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21mins
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Ep 17 - Vikas Bhambri - How marketing & sales can better partner to improve GTM & customer experience
Ep 17 - Vikas Bhambri - How marketing & sales can better partner to improve GTM & customer experience
In today's GROW B2B FASTER episode, our host Sammy, Managing Partner and founder of SAWOO catches up with Vikas Bhambri,... Read more
26 Apr 2021
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59mins
What 1,000,000 Customer Service Calls Tells Us | With Matt Dixon & Vikas Bhambri
What 1,000,000 Customer Service Calls Tells Us | With Matt Dixon & Vikas Bhambri
Today we’re going to talk about customer service research and what more than one million phone calls tells us what you’r... Read more
15 Apr 2021
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27mins
Why You Must Drive the Customer Experience with the Employee Experience | Stacy Sherman & Vikas Bhambri
Why You Must Drive the Customer Experience with the Employee Experience | Stacy Sherman & Vikas Bhambri
In this episode we speak with the Director of Customer Experience and Employee Engagement at Schindler Elevator Corporat... Read more
8 Apr 2021
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24mins
Rebooting the Customer Experience with Vikas Bhambri (SVP of Sales and CX at Kustomer)
Rebooting the Customer Experience with Vikas Bhambri (SVP of Sales and CX at Kustomer)
Vikas Bhambri (SVP of Sales and CX at Kustomer, which is being acquired by Facebook) recently joined Kristina Jaramillo ... Read more
7 Feb 2021
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33mins
Ep07: Vikas Bhambri, SVP of Sales & CX at Kustomer
Ep07: Vikas Bhambri, SVP of Sales & CX at Kustomer
Welcome to the beginning of Account-Based Everything. Vikas Bhambri, SVP, Global Sales and Customer Experience at Kustom... Read more
1 Feb 2021
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36mins
64. Passing the Stress Test w/ Vikas Bhambri
64. Passing the Stress Test w/ Vikas Bhambri
In 2020, contact centers underwent their biggest stress test yet. People had to figure out how to continue their operati... Read more
11 Nov 2020
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34mins
