Antonio King's guest appearances

Antonio King

Support Leaders

Customer Support Leaders

Beyond the Queue: Inside Customer Support

The Support Automation Show

Chris Taylor

Todd Curtis

Nate Brown

Nicole Jackson

Andrea Saez

Jenny Dempsey

Mike Redbord

Andrew Spittle

Zeni Bandy

Lauren Cowher

Zach Bouzan-Kaloustian

Kristina King

Eric Kades

Jason Cutter

Aprill Allen

OwlTail

Week 44 Topic: Diversity and InclusionAntonio King joins me to talk about the importance of keeping the conversations going, no matter how uncomfortable it feels..Support the show

Week 44 Topic: Diversity and Inclusion Antonio King joins me to talk about the importance of keeping the conversations going, no matter how uncomfortable it feels..<a href="https://www.patreon.com/user?u=28654526" rel="payment nofollow" target="_blank">Support the show</a>

142: Diversity and Inclusion with Antonio King

Week 43 Topic: Scary Support StoriesAntonio King digs into the s’mores while telling of the time they oversold the shoes and the systems shut down one by one…Support the show

Week 43 Topic: Scary Support Stories Antonio King digs into the s’mores while telling of the time they oversold the shoes and the systems shut down one by one…<a href="https://www.patreon.com/user?u=28654526" rel="payment nofollow" target="_blank">Support the show</a>

138: Scary Support Stories with Antonio King

In Episode #1 of Support Leaders, we interview Antonio King, aka “Tones,” the Director of Experience at Shinesty.com. We talk about customer support as the one night stand vs. customer experience as the relationship, customer satisfaction vs. customer effort, growing a team for seasonal peaks, some funny customer stories, and much more! Show notes: Here’s one of the Fun.com videos we mentioned: https://www.youtube.com/watch?v=2PHthbqnTlc To learn more about Shinesty, visit their Website: https://shinesty.com The NiceReply blog post I mentioned: https://www.nicereply.com/blog/frictionless-customer-support-shinesty/  Effortless Experience Book: https://www.amazon.com/Effortless-Experience-Conquering-Battleground-Customer/dp/1591845815

In Episode #1 of Support Leaders, we interview Antonio King, aka “Tones,” the Director of Experience at <a href="https://shinesty.com" rel="nofollow" target="_blank">Shinesty.com</a>. We talk about customer support as the one night stand vs. customer experience as the relationship, customer satisfaction vs. customer effort, growing a team for seasonal peaks, some funny customer stories, and much more! Show notes: Here’s one of the <a href="http://Fun.com" rel="nofollow" target="_blank">Fun.com</a> videos we mentioned: <a href="https://www.youtube.com/watch?v=2PHthbqnTlc" rel="nofollow" target="_blank">https://www.youtube.com/watch?v=2PHthbqnTlc</a> To learn more about Shinesty, visit their Website: <a href="https://shinesty.com" rel="nofollow" target="_blank">https://shinesty.com</a> The NiceReply blog post I mentioned: <a href="https://www.nicereply.com/blog/frictionless-customer-support-shinesty/" rel="nofollow" target="_blank">https://www.nicereply.com/blog/frictionless-customer-support-shinesty/ </a> Effortless Experience Book: <a href="https://www.amazon.com/Effortless-Experience-Conquering-Battleground-Customer/dp/1591845815" rel="nofollow" target="_blank">https://www.amazon.com/Effortless-Experience-Conquering-Battleground-Customer/dp/1591845815</a>

1: Antonio King, Director of Experience @ Shinesty