Mike Redbord
11 Podcast Episodes
From The Archives: Ep 115: Support Scope with Mike Redbord
From The Archives: Ep 115: Support Scope with Mike Redbord
From The Archives: Support ScopeMike Redbord believes you can build the scope of Support by saying “Yes” as much as poss... Read more
17 Sep 2021
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9mins
Throwback to Ep 71: Support Contributing to Revenue with Mike Redbord
Throwback to Ep 71: Support Contributing to Revenue with Mike Redbord
Week 80 Throwback: Support Contributing to RevenueMike Redbord talks about the invaluable information and data your supp... Read more
21 Jul 2021
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6mins
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How to Build a PX Framework that Scales with Mike Redbord
How to Build a PX Framework that Scales with Mike Redbord
Mike Redbord, SVP of Operations at SaaSWorks, shares his key learnings on "How to Build a PX Framework that Scales." ---... Read more
18 Nov 2020
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26mins
115: Support Scope with Mike Redbord
115: Support Scope with Mike Redbord
Week 37 Topic: Support ScopeMike Redbord believes you can build the scope of Support by saying “Yes” as much as possible... Read more
18 Sep 2020
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9mins
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Mike Redbord on Crafting Powerful Customer Experiences | S02 E07
Mike Redbord on Crafting Powerful Customer Experiences | S02 E07
After spending the past few episodes talking about the customer experience, Weslee and Guido came to the conclusion that... Read more
2 Sep 2020
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29mins
Throwback to Ep 40: Looking Beyond the Numbers with Mike Redbord
Throwback to Ep 40: Looking Beyond the Numbers with Mike Redbord
Week 22 Throwback: Looking Beyond the NumbersMike Redbord joins me for the first time, to talk about keeping metrics thi... Read more
4 Jun 2020
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6mins
77: Forecasting in Support with Mike Redbord
77: Forecasting in Support with Mike Redbord
Week 20 Topic: Forecasting in SupportMike Redboard returns give really specific instructions on how to build a spreadshe... Read more
19 May 2020
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7mins
71: Support Contributing to Revenue with Mike Redbord
71: Support Contributing to Revenue with Mike Redbord
Week 19 Topic: Support Contributing to RevenueMike Redbord talks about the invaluable information and data your support ... Read more
11 May 2020
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6mins
44: Careers in Support with Mike Redbord
44: Careers in Support with Mike Redbord
Week 9 Topic: Careers in SupportMike Redbord and I talk over how a career can be built in support, within the context of... Read more
5 Mar 2020
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6mins
40: Looking Beyond the Numbers with Mike Redbord
40: Looking Beyond the Numbers with Mike Redbord
Week 8 Topic: Looking Beyond the NumbersMike Redbord joins me for the first time, to talk about keeping metrics thin, an... Read more
28 Feb 2020
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6mins
