Teresa Anania
4 Podcast Episodes
Ep. 17: Trends in customer service; Best practice tips for Zendesk users [Feat. Teresa Anania, VP Global Customer Success at Zendesk]
Ep. 17: Trends in customer service; Best practice tips for Zendesk users [Feat. Teresa Anania, VP Global Customer Success at Zendesk]
This week on the State of Customer Service Podcast, we've got the incredible Teresa Anania. Teresa is VP Global Customer... Read more
7 Jun 2021
•
26mins
EP 116 | Teresa Anania - How Zendesk is adapting best practices in product to customer success, and how it impacts churn and retention.
EP 116 | Teresa Anania - How Zendesk is adapting best practices in product to customer success, and how it impacts churn and retention.
Today on the show we have Teresa Anania, VP of Global Customer Success and Renewals at Zendesk.In this episode, we talke... Read more
2 Jun 2021
•
37mins
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Create Value for Your Customers Featuring Teresa Anania
Create Value for Your Customers Featuring Teresa Anania
Top Takeaways:- Customer service is what ties all other aspects of a business together. It is the marriage of sales... Read more
8 Dec 2020
•
26mins
How to Scale Customized CX w/ Teresa Anania
How to Scale Customized CX w/ Teresa Anania
Being on the receiving end of a customized customer experience is the warm, fuzzy feeling every customer loves. But how ... Read more
8 Dec 2020
•
21mins
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