7 Podcast Episodes
Ep. 137 Renaissance Man ft. Augie Ray
Ep. 137 Renaissance Man ft. Augie Ray
Today I had a chat with Augie Ray, an individual of many talents and accomplishments as a producer. He was instrumental ... Read more
7 Jan 2022
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59mins
CoronaRadio 8.21 - The Ray of Light, Augie Ray
CoronaRadio 8.21 - The Ray of Light, Augie Ray
Augie Ray is a ray of light. I mean it. He’s super smart, insightful but moreover the word I would use to describe him i... Read more
6 Oct 2020
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1hr 9mins
Ep. 2: Augie Ray, Gartner, the fundamentals of great CX, tying customer metrics to financial metrics, and doing CX leadership like Amazon
Ep. 2: Augie Ray, Gartner, the fundamentals of great CX, tying customer metrics to financial metrics, and doing CX leadership like Amazon
"Bad CX is about what companies want. Mediocre CX is about what companies do. Really great CX is about how the company w... Read more
2 Oct 2020
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30mins
What a CEO needs to Know about Customer Experience- with Augie Ray, VP of Customer Experience
What a CEO needs to Know about Customer Experience- with Augie Ray, VP of Customer Experience
If You're a CEO and you're looking for the knowledge and the expertise to be a great CEO, here is one of the most import... Read more
20 Feb 2020
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18mins
The Bottom Line of Customer Experience Featuring Augie Ray
The Bottom Line of Customer Experience Featuring Augie Ray
Shep Hyken interviews Augie Ray from Gartner. They discuss the importance of investing in the customer experience and ho... Read more
5 Nov 2019
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30mins
Truth-Teller Augie Ray Talks Social Care, ROI and How To Win With Customer Experience
Truth-Teller Augie Ray Talks Social Care, ROI and How To Win With Customer Experience
Why don’t more companies understand if they get the “right” things “right” with customer experience success will come? M... Read more
16 Aug 2015
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36mins
Augie Ray Bursting Bubbles
Augie Ray Bursting Bubbles
Augie description
18 Jan 2015
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20mins