Chase Clemons

6 Podcast Episodes

Podcast 005: Chase Clemons, Basecamp

Podcast 005: Chase Clemons, Basecamp

In this episode, we chat with Chase Clemons a Support Pro at Basecamp, a project management company based in the US. Gre... Read more

30 Sep 2020

51mins

Great service and why Basecamp only focuses on a couple of channels - Interview with Chase Clemons

Great service and why Basecamp only focuses on a couple of channels - Interview with Chase Clemons

Great service and why Basecamp only focuses on a couple of channels - Interview with Chase Clemons, a customer support t... Read more

4 Dec 2019

31mins

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Chase Clemons Discusses How to Create Customer Happiness

Chase Clemons Discusses How to Create Customer Happiness

How can we move from just satisfying our customers, to making them truly happy, which results in loyalty? Shep Hyken int... Read more

24 Jul 2017

33mins

246: Chase Clemons, Basecamp’s Customer Service Ethic

246: Chase Clemons, Basecamp’s Customer Service Ethic

Adam and Jeannie discuss Basecamp’s customer service ethic and tackle some of the top challenges faced by support profes... Read more

29 Jun 2017

24mins

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Chase Clemons, Support Pro at Basecamp

Chase Clemons, Support Pro at Basecamp

Chase Clemons, Support Pro at Basecamp and host of the Support Ops podcast, talks with Intercom's Adam Risman about keep... Read more

10 Nov 2016

33mins

Episode 5: An Insider’s Look at How Basecamp Does Support with Chase Clemons

Episode 5: An Insider’s Look at How Basecamp Does Support with Chase Clemons

Chase shares stories about how he got started doing support at Basecamp, the company formerly known as 37signals, how he... Read more

6 Feb 2014

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