6 Podcast Episodes
Using customer experience as a tool to drive economic development - Interview with Mandisa Makubalo
Using customer experience as a tool to drive economic development - Interview with Mandisa Makubalo
Today’s interview is with Mandisa Makubalo, the CEO of Unlimited Experiences SA, the 1st 100% black women owned CX Manag... Read more
19 Apr 2022
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49mins
Nurturing the Experience ft Mandisa Makubalo
Nurturing the Experience ft Mandisa Makubalo
Introducing to you in this episode, the woman running South Africa's 1st 100% black women owned CX Management Consultanc... Read more
31 Mar 2022
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19mins
WiCX Claire Muscut, Olga Potaptseva, Serena Riley, Mandisa Makubalo
WiCX Claire Muscut, Olga Potaptseva, Serena Riley, Mandisa Makubalo
The founders of the Women in CX community join me on this my 50th podcast to talk about the journey they are on to recog... Read more
14 Feb 2022
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55mins
Season 2 : Episode 27 - "Why Diversify your CX Strategy" with Mandisa Makubalo
Season 2 : Episode 27 - "Why Diversify your CX Strategy" with Mandisa Makubalo
Today, Neal and Paul are thrilled to welcome back the simply amazing Mandisa Makubalo to the podcast to discuss her chap... Read more
30 Aug 2021
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56mins
CX Games with Mandisa Makubalo
CX Games with Mandisa Makubalo
Fireside Chats Without The Fires, in partnership with #CXWG2021, are delighted to share Mandisa's story! Mandisa Makubal... Read more
22 Jun 2021
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56mins
End-to-end tech implementation - Mandisa Makubalo on Engati CX
End-to-end tech implementation - Mandisa Makubalo on Engati CX
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/s... Read more
1 Sep 2020
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19mins