Hayley Pugh's guest appearances

Hayley Pugh

Tiki Central Canada

Inspiring Women In CX

Mike Campbell

Stacy Sherman

Jeannie Walters

Diane Magers

Rebecca Brown

Mary Pickford

Kate Thornton

Tiki Ti

Mark Keill

Lapu Lapu

Paola Vetttori

Tom Collins

Jordan Lang

Shane Gifford

Matt Noyes

OwlTail

Clare Muscutt

Hayley Pugh, Senior Research Executive at Kantar, UK, joins Clare Muscutt on the Inspiring Women in CX podcast to talk about her journey into CX via a Graduate scheme and trialling different rotations, thriving in a sink-or-swim scenario, ‘embracing’ uncertainty, her passion for UX and the pillars necessary for businesses to provide seamless omnichannel experiences – particularly with ever-changing consumer expectations in the digital space! Thank you, Amazon!   Key talking points include discussing…   🎓 Graduate schemes as a route into CX 💥 The boom of digital transformation since the pandemic   ✅ Meeting customer expectations at every touchpoint (and identifying barriers!) 📳 The pillars necessary to deliver seamless omnichannel experiences 🤖 The consequences of cutting corners in tech implementation   For more information on joining the world’s first online community for women in Customer Experience, head over to womenincx.community 

Hayley Pugh, Senior Research Executive at Kantar, UK, joins Clare Muscutt on the Inspiring Women in CX podcast to talk about her journey into CX via a Graduate scheme and trialling different rotations, thriving in a sink-or-swim scenario, ‘embracing’ uncertainty, her passion for UX and the pillars necessary for businesses to provide seamless omnichannel experiences – particularly with ever-changing consumer expectations in the digital space! Thank you, Amazon! Key talking points include discussing… 🎓 Graduate schemes as a route into CX 💥 The boom of digital transformation since the pandemic   ✅ Meeting customer expectations at every touchpoint (and identifying barriers!) 📳 The pillars necessary to deliver seamless omnichannel experiences 🤖 The consequences of cutting corners in tech implementation For more information on joining the world’s first online community for women in Customer Experience, head over to <a href="https://womenincx.community/" rel="nofollow" target="_blank">womenincx.community</a>

Clare Muscutt talks with Hayley Pugh about graduate careers, digital transformation and omnichannel Customer Experience

Hi folks,This will be a 11 part series of interviews from the competitors who will participating in the National "Made with Love" competition. This event will be held on Monday, April 1st, 2019 in the horticultural building from 5pm to 11pm. Tiki Central Canada will be there and record a live episode as well. Come by and check out our booth that will be tikified and cool tiki trivia for some prizes as well. The entrance fee at the door is $65 but that gives you an evening of amazing cocktails made by the best bartenders/mixoligist in Ottawa. There will also be some great food pairings with the drinks so come out and see the best of the best.This episode we talk to Hayley Pugh from "Common Eatery" here in Ottawa.

Hi folks, This will be a 11 part series of interviews from the competitors who will participating in the National "Made with Love" competition. This event will be held on Monday, April 1st, 2019 in the horticultural building from 5pm to 11pm. Tiki Central Canada will be there and record a live episode as well. Come by and check out our booth that will be tikified and cool tiki trivia for some prizes as well. The entrance fee at the door is $65 but that gives you an evening of amazing cocktails made by the best bartenders/mixoligist in Ottawa. There will also be some great food pairings with the drinks so come out and see the best of the best. This episode we talk to Hayley Pugh from "Common Eatery" here in Ottawa.

"Made with Love" competition: interview with Hayley Pugh