8 Podcast Episodes
CX strategist Lynn Hunsaker on putting the customer at the heart of innovation
CX strategist Lynn Hunsaker on putting the customer at the heart of innovation
In this episode, we chat with Lynn Hunsaker - author of Innovating Superior Customer Experience - about how customer cen... Read more
2 Aug 2023
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22mins
Lynn Hunsaker - Why Building CX Trust Breeds Organic Success
Lynn Hunsaker - Why Building CX Trust Breeds Organic Success
In the race to over-deliver on customer expectations, CX leaders have double-downed on social media engagement. Being ... Read more
3 Mar 2021
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29mins
Ep. 11: Positive Disruption in Customer Experience - Interview with Lynn Hunsaker
Ep. 11: Positive Disruption in Customer Experience - Interview with Lynn Hunsaker
Positive Disruption in Customer Experience In this interview, we engage in a deep conversation with Lynn Hunsaker (Chi... Read more
26 Aug 2020
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33mins
070 - Discussion with Lynn Hunsaker to Involve All Teams in CX
070 - Discussion with Lynn Hunsaker to Involve All Teams in CX
Lynn Hunsaker shares specific tactics and ways to encourage involvement and cross departmental collaboration in CX speci... Read more
22 Oct 2019
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33mins
ROCKSTAR CX - James Dodkins & Lynn Hunsaker
ROCKSTAR CX - James Dodkins & Lynn Hunsaker
SMASHING SILOS 💥ROCKSTAR CX LIVE 🤘 – James Dodkins and Lynn HunsakerWatch full episode & get in touch with our ROC... Read more
15 May 2018
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46mins
Customer Experience Enablement with Lynn Hunsaker
Customer Experience Enablement with Lynn Hunsaker
In this episode of the CX Show, we speak with Lynn Hunsaker, Chief Customer Officer at ClearAction Continuum, about orga... Read more
29 Mar 2018
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42mins
Lynn Hunsaker on How to Retain Customers So You Don’t Have to Attain Them
Lynn Hunsaker on How to Retain Customers So You Don’t Have to Attain Them
What thinking goes into creating an amazing customer experience? Shep Hyken speaks with Lynn Hunsaker, who talks about a... Read more
13 Feb 2017
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35mins
Lynn Hunsaker interview on Customer Experience
Lynn Hunsaker interview on Customer Experience
Lynn Hunsaker is runs a consultancy called Clearaction.biz where she helps organizations build enterprise-wide customer... Read more
15 Feb 2013
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44mins