27 Podcast Episodes
Unlocking Profit Through Exceptional Customer Service A Deep Dive with Adam Toporek
Unlocking Profit Through Exceptional Customer Service A Deep Dive with Adam Toporek
In this insightful episode, hosts Jake and Gino sit down with Adam Toporek, a customer service expert, author, and consu... Read more
13 Jul 2023
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48mins
Adam Toporek - Be Your Customer's Hero
Adam Toporek - Be Your Customer's Hero
In this week’s episode of the SIMPLE brand podcast, I talk with Adam Toporek, author of Be Your Customer's Hero: Real-Wo... Read more
12 Apr 2023
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56mins
Be Your Team's Hero with Adam Toporek
Be Your Team's Hero with Adam Toporek
The CX Goalkeeper had the great opportunity to interview Adam ToporekLinkedIn Headline: Helping organizations win with e... Read more
10 Oct 2022
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31mins
Adam Toporek Interview - How to Be Your Customers' Hero
Adam Toporek Interview - How to Be Your Customers' Hero
It's easy to talk in broad strokes about becoming more customer-centric, or point to the big players like Apple and Amaz... Read more
9 Aug 2022
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37mins
Webinar with Adam Toporek
Webinar with Adam Toporek
In this webinar episode, Adam Toporek, Customer Service Expert, talks about creating emotional connections with your cus... Read more
17 Feb 2022
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47mins
4. How To Create a Frictionless Experience To Get and Keep Customers Loyal Featuring Adam Toporek
4. How To Create a Frictionless Experience To Get and Keep Customers Loyal Featuring Adam Toporek
If you want to be the go-to brand that customers buy from instead of competitors, you must make every interaction point ... Read more
11 Sep 2021
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28mins
Adam Toporek - The Impact of Hassle and Friction on CX
Adam Toporek - The Impact of Hassle and Friction on CX
What role does emotion play when it comes to understanding customers and what they want out of businesses?This is a comp... Read more
7 Apr 2021
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23mins
Customer Experience and SMBs with Adam Toporek - CX Thought Leader, Author, and Podcaster
Customer Experience and SMBs with Adam Toporek - CX Thought Leader, Author, and Podcaster
In this episode, a discussion with Adam Toporek - CX Thought Leader, Author, and Podcaster. Topic: Customer Experience a... Read more
2 Sep 2020
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41mins
adam toporek - customer service expert - united states
adam toporek - customer service expert - united states
Everyday Entrepreneur Everywhere conversation with Adam Toporek, the Chief Client Hero and Customer Service Expert, in t... Read more
9 Aug 2020
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31mins
611: Adam Toporek and the Impact of Beliefs on Customer Experience
611: Adam Toporek and the Impact of Beliefs on Customer Experience
Adam Toporek and the Impact of Beliefs on Customer Experience
20 Jul 2020
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48mins