14 Podcast Episodes
Embracing Voice of Customer: Jenny Dempsey
Embracing Voice of Customer: Jenny Dempsey
In this episode, host Nate Brown is joined by Jenny Dempsey, Customer Experience Manager for Appeal Sciences for a discu... Read more
16 May 2023
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26mins
A 360 Degree View of the Contact Center Floor: An Interview with Customer Service Operations Expert, Jenny Dempsey | Recorded for Quality Assurance: Episode 10
A 360 Degree View of the Contact Center Floor: An Interview with Customer Service Operations Expert, Jenny Dempsey | Recorded for Quality Assurance: Episode 10
This episode of Recorded for Quality Assurance features Jenny Dempsey, Consumer Experience Manager at Apeel Sciences and... Read more
27 Jan 2022
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40mins
Jenny Dempsey - Customer Experience Manager at NumberBarn and FruitStand LLC [Customer Experience]
Jenny Dempsey - Customer Experience Manager at NumberBarn and FruitStand LLC [Customer Experience]
Jenny is the Customer Experience Manager at Apeel and FruitStand LLC. She talks about: · Customer Appreciation o Ce... Read more
9 Mar 2021
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30mins
Season 2 : Episode 4 - "Jenny has another Question" with Jenny Dempsey
Season 2 : Episode 4 - "Jenny has another Question" with Jenny Dempsey
Neal and Paul have the joy to welcome the one and only Jenny Dempsey to the podcast. Jenny, the pioneer of wellness with... Read more
15 Feb 2021
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38mins
CX Interview Series with Jenny Dempsey - Masters of CX by Chattermill (Season 1, Ep. 5)
CX Interview Series with Jenny Dempsey - Masters of CX by Chattermill (Season 1, Ep. 5)
On this episode, CX pro Jenny Dempsey join us to talk about generosity in the CX industry, how to put customer's first a... Read more
27 Oct 2020
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38mins
122: Freelancing in Support with Jenny Dempsey
122: Freelancing in Support with Jenny Dempsey
Week 40 Topic: Freelancing in SupportJenny, who was my first ever guest, returns to talk about how her side hustle becam... Read more
6 Oct 2020
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12mins
Throwback to Ep 1: Empathy with Jenny Dempsey
Throwback to Ep 1: Empathy with Jenny Dempsey
Week 22 Throwback: Empathy in SupportThis week, we're visiting the archives for some of our most popular episodes. We st... Read more
1 Jun 2020
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7mins
A Place For My Head: Jenny Dempsey of CustomerServiceLife.com
A Place For My Head: Jenny Dempsey of CustomerServiceLife.com
This week on A Place For My Head, Brandon Thompson and Jerry Petuck chat with Jenny Dempsey of CustomerServiceLife.com, ... Read more
13 Apr 2020
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53mins
38: Looking Beyond the Numbers with Jenny Dempsey
38: Looking Beyond the Numbers with Jenny Dempsey
Week 8 Topic: Looking Beyond the NumbersJenny Dempsey tells a story about ‘number languages’.Support the show
26 Feb 2020
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7mins
25: Moving from Doing to Leading the Work with Jenny Dempsey
25: Moving from Doing to Leading the Work with Jenny Dempsey
Week 5 Topic: Moving from Doing to Leading the WorkJenny Dempsey likes to be in a queue when needed, but recognises how ... Read more
7 Feb 2020
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6mins