Roy Atkinson
14 Podcast Episodes
Roy Atkinson
Roy Atkinson
Roy Atkinson is one of the most recognized thought leaders in IT, service management, and customer experience, and serve... Read more
10 Oct 2022
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35mins
Best-Of Week! Part 2 of Roy Atkinson's Throwback Episode From Season 1
Best-Of Week! Part 2 of Roy Atkinson's Throwback Episode From Season 1
Welcome to Best-Of week. The team is at Vegas for a conf so we're taking the highest rated episodes from season one and ... Read more
17 May 2022
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36mins
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Best-Of Week! Roy Atkinson Throwback Episode From Season 1.
Best-Of Week! Roy Atkinson Throwback Episode From Season 1.
Welcome to Best-Of week. The team is at Vegas for a conf so we're taking the highest rated episodes from season one and ... Read more
16 May 2022
•
22mins
Roy Atkinson, CEO Clifton Butterfield, LLC
Roy Atkinson, CEO Clifton Butterfield, LLC
Roy Atkinson is one of the most recognized thought leaders in IT, service management, and customer experience, and serve... Read more
20 Sep 2021
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34mins
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How To Maximize The Customer Experience w/ Roy Atkinson
How To Maximize The Customer Experience w/ Roy Atkinson
Marc Bernstein and Roy Atkinson discuss how people respond the way you treat them in customer experience, using your dar... Read more
29 Jul 2021
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1hr 4mins
S1:E2 Experience Is Everything, But Everything Isn't Experience - Roy Atkinson, Part 2
S1:E2 Experience Is Everything, But Everything Isn't Experience - Roy Atkinson, Part 2
Today's episode is part two of our chat with Roy Atkinson, a conversation that had so many nuggets of wisdom we had to b... Read more
3 Jun 2021
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36mins
S1:E1 Roy Atkinson, Part One: Never Stop Learning
S1:E1 Roy Atkinson, Part One: Never Stop Learning
Welcome to THE FIRST EPISODE of IT After Hours. Today's episode part one of our chat with Roy Atkinson, a chat that had ... Read more
27 May 2021
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22mins
Roy Atkinson - Helping the Customer Own the Customer Experience
Roy Atkinson - Helping the Customer Own the Customer Experience
How do you make the Customer Experience, belong to the customer? What is the difference between CX design and CX deliver... Read more
20 Apr 2021
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15mins
44. #XLA - Employee Experience with Roy Atkinson - Part 2
44. #XLA - Employee Experience with Roy Atkinson - Part 2
Pasi and Sami continue their conversation with ITSM legend Roy Atkinson, uncovering the different cornerstones of Employ... Read more
2 Dec 2020
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27mins
42. #XLA - Employee Experience for IT, with Roy Atkinson - Part 1
42. #XLA - Employee Experience for IT, with Roy Atkinson - Part 1
Today the guys are joined by ITSM legend, Roy Atkinson. Roy is currently the CEO and Principal Analyst at Clifton Butter... Read more
25 Nov 2020
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19mins
