Cover image of InTouch with Terri

InTouch with Terri

Terri Ross is an internationally renowned practice management consultant and high-performance sales coach who helps aesthetic practices launch, grow, and scale.

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Welcome to Terri's Tribe

Welcome to Terri's Tribe

Expert Medical Spa Management Consultant, Terri Ross is joined by Tim Cicciarelli, the Founder of The InBound Podcasting... Read more

13 Feb 2020

21mins

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7 Steps to a Successful Patient Experience

7 Steps to a Successful Patient Experience

Expert Medical Spa Management Consultant and Sales Training Expert, Terri Ross's presentation from The Medical Spa Show ... Read more

14 Feb 2020

17mins

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Compliance Is Cool with Brad Adatto

Compliance Is Cool with Brad Adatto

Expert Medical Spa Management Consultant and Sales Training Expert, Terri Ross is joined by Brad Adatto from ByrdAdatto,... Read more

21 Apr 2020

23mins

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Handling Objections During a Consultation

Handling Objections During a Consultation

Expert Medical Spa Management Consultant and Sales Training Expert, Terri Ross shares: A few of the top five objections... Read more

21 Apr 2020

10mins

Most Popular Podcasts

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Protect Your Practice and Your Reputation with Medical Justice Founder and CEO, Jeffrey Segal

Protect Your Practice and Your Reputation with Medical Justice Founder and CEO, Jeffrey Segal

Expert Medical Spa Management Consultant, Terri Ross is joined by Medical Justice Founder and CEO, Jeffrey Segal, MD, JD... Read more

21 Apr 2020

13mins

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Tips and Tricks for Powerful Consultations and and Conversion Techniques - Part 1

Tips and Tricks for Powerful Consultations and and Conversion Techniques - Part 1

In this expert from Terri Ross's presentation from The Medical Spa Show 2020 titled, Sales Training for your Medical Spa... Read more

21 Apr 2020

19mins

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Tips and Tricks for Powerful Consultations and and Conversion Techniques - Part 2

Tips and Tricks for Powerful Consultations and and Conversion Techniques - Part 2

Part 2 of an expert from Terri Ross's presentation from The Medical Spa Show 2020 titled, Sales Training for your Medica... Read more

21 Apr 2020

15mins

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Meet the Newest Member of Terri's Tribe - Robbi Grayson

Meet the Newest Member of Terri's Tribe - Robbi Grayson

After months of explosive growth, supporting hundreds of clients through numerous speaking engagements, live sale traini... Read more

21 Apr 2020

24mins

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How to Mitigate the Impact of COVID-19 on Revenue

How to Mitigate the Impact of COVID-19 on Revenue

There's never been a more important time to get your teams and systems dialed in.  With all of the craziness going on in... Read more

21 Apr 2020

29mins

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Medical Spa Federal Aid Qualifications with Alex Thiersch

Medical Spa Federal Aid Qualifications with Alex Thiersch

Expert Medical Spa Management Consultant, Terri Ross is joined by Alex Thiersch, CEO of the American Med Spa Association... Read more

21 Apr 2020

31mins

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