Cover image of InTouch with Terri

InTouch with Terri

Terri Ross is an internationally renowned practice management consultant and high-performance sales coach who helps aesthetic practices launch, grow, and scale.

Warning: This podcast is a series podcast

This means episodes are recommended to be heard in order from the very start. Here's the 10 best episodes of the series anyway though!

Ranked #1

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Welcome to Terri's Tribe

Welcome to Terri's Tribe

Expert Medical Spa Management Consultant, Terri Ross is joined by Tim Cicciarelli, the Founder of The InBound Podcasting... Read more

13 Feb 2020

21mins

Ranked #2

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7 Steps to a Successful Patient Experience

7 Steps to a Successful Patient Experience

Expert Medical Spa Management Consultant and Sales Training Expert, Terri Ross's presentation from The Medical Spa Show ... Read more

14 Feb 2020

17mins

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Ranked #3

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Tips and Tricks for Powerful Consultations and and Conversion Techniques - Part 1

Tips and Tricks for Powerful Consultations and and Conversion Techniques - Part 1

In this expert from Terri Ross's presentation from The Medical Spa Show 2020 titled, Sales Training for your Medical Spa... Read more

21 Apr 2020

19mins

Ranked #4

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Handling Objections During a Consultation

Handling Objections During a Consultation

Expert Medical Spa Management Consultant and Sales Training Expert, Terri Ross shares: A few of the top five objections... Read more

21 Apr 2020

10mins

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Ranked #5

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Protect Your Practice and Your Reputation with Medical Justice Founder and CEO, Jeffrey Segal

Protect Your Practice and Your Reputation with Medical Justice Founder and CEO, Jeffrey Segal

Expert Medical Spa Management Consultant, Terri Ross is joined by Medical Justice Founder and CEO, Jeffrey Segal, MD, JD... Read more

21 Apr 2020

13mins

Ranked #6

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Compliance Is Cool with Brad Adatto

Compliance Is Cool with Brad Adatto

Expert Medical Spa Management Consultant and Sales Training Expert, Terri Ross is joined by Brad Adatto from ByrdAdatto,... Read more

21 Apr 2020

23mins

Ranked #7

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Covid-19 Safety Standards for Aesthetic Practices with World-Renowned Plastic Surgeon Dr. Robert Singer

Covid-19 Safety Standards for Aesthetic Practices with World-Renowned Plastic Surgeon Dr. Robert Singer

Expert Medical Spa Management Consultant, Terri Ross welcomes key aesthetic industry opinion leader and world-renowned p... Read more

12 May 2020

47mins

Ranked #8

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Find KPI’s That Are Important to Your Practice

Find KPI’s That Are Important to Your Practice

Let’s talk KPI’s! Key Performance Indicators. Your practice needs the right tool to find the KPI’s that are most importa... Read more

11 May 2020

39mins

Ranked #9

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Digital Marketing In The COVID-19 Era with Total Social Solutions

Digital Marketing In The COVID-19 Era with Total Social Solutions

Expert Medical Spa Management Consultant, Terri Ross is joined by long-time collaborator Jennifer Kilkenny with Total So... Read more

24 Apr 2020

36mins

Ranked #10

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Conduct Telehealth Remote Consultations with TouchMD

Conduct Telehealth Remote Consultations with TouchMD

At the time of the recording of this episode, medical spas and healthcare providers offering all elective procedures are... Read more

21 Apr 2020

30mins

Ranked #11

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What Makes a Good Injector with Cosmetic Injection Specialist Rand Rusher

What Makes a Good Injector with Cosmetic Injection Specialist Rand Rusher

Expert Medical Spa Management Consultant, Terri Ross is joined by Cosmetic Injection Specialist and CEO of RR Aesthetics... Read more

21 Apr 2020

28mins

Ranked #12

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Medical Spa Federal Aid Qualifications with Alex Thiersch

Medical Spa Federal Aid Qualifications with Alex Thiersch

Expert Medical Spa Management Consultant, Terri Ross is joined by Alex Thiersch, CEO of the American Med Spa Association... Read more

21 Apr 2020

31mins

Ranked #13

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How to Mitigate the Impact of COVID-19 on Revenue

How to Mitigate the Impact of COVID-19 on Revenue

There's never been a more important time to get your teams and systems dialed in.  With all of the craziness going on in... Read more

21 Apr 2020

29mins

Ranked #14

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Meet the Newest Member of Terri's Tribe - Robbi Grayson

Meet the Newest Member of Terri's Tribe - Robbi Grayson

After months of explosive growth, supporting hundreds of clients through numerous speaking engagements, live sale traini... Read more

21 Apr 2020

24mins

Ranked #15

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Tips and Tricks for Powerful Consultations and and Conversion Techniques - Part 2

Tips and Tricks for Powerful Consultations and and Conversion Techniques - Part 2

Part 2 of an expert from Terri Ross's presentation from The Medical Spa Show 2020 titled, Sales Training for your Medica... Read more

21 Apr 2020

15mins

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