Ranked #1
Why we started this podcast
Why we started this podcast
In this short bonus episode, we talk a bit about why we started this podcast and what we hope our listeners can get out ... Read more
29 Sep 2019
•
6mins
Ranked #2
How to improve a customer referral program
How to improve a customer referral program
This episode ended up being a brainstorming exercise on how Tyler can increase usage of Less Annoying CRM’s customer re... Read more
17 Oct 2019
•
51mins
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Ranked #3
Building a simple financial model
Building a simple financial model
It's impossible to cover the entirety of this topic in one episode, but there were some key takeaways that should apply ... Read more
17 Jan 2020
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59mins
Ranked #4
The role of a CEO
The role of a CEO
The role of a small business or startup CEOTyler: In this episode, we're going to talk about what the role of a CEO shou... Read more
18 Jul 2019
•
49mins
Ranked #5
What programmers can do to help with marketing
What programmers can do to help with marketing
Here are some takeaways from this week's episode: Marketing can be broken down into two categories: (1) bringing new peo... Read more
30 Jan 2020
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57mins
Ranked #6
How to know when a product is minimally viable
How to know when a product is minimally viable
This episode ended up being a brainstorming exercise on how Rick can set high-confidence MVP requirements for his ventur... Read more
24 Oct 2019
•
51mins
Ranked #7
What it means to startup to last
What it means to startup to last
We considered having this conversation privately, but since almost every business should have a conversation like this, ... Read more
9 Jan 2020
•
1hr 2mins
Ranked #8
How to balance building new features vs. maintaining existing ones
How to balance building new features vs. maintaining existing ones
In this episode, Tyler seeks Rick’s advice on how to plan the Less Annoying CRM product roadmap for the upcoming year. H... Read more
27 Nov 2019
•
52mins
Ranked #9
Optimizing a customer service team
Optimizing a customer service team
Here are some takeaways from this week's conversation: It's easier to optimize interactions with existing customers rath... Read more
26 Mar 2020
•
57mins
Ranked #10
How an employee handbook can help with recruiting
How an employee handbook can help with recruiting
What’s an employee handbook?Tyler: The topic this week is employee handbooks. This has been on my mind because we redid ... Read more
1 Aug 2019
•
46mins
Ranked #11
How to recruit interns
How to recruit interns
This episode ended up being much more about how to increase workforce diversity than how to hire interns. Here’s a quick... Read more
26 Sep 2019
•
50mins
Ranked #12
Planning a marketing site redesign
Planning a marketing site redesign
In this episode, Tyler gets Rick’s advice on how to think about redesigning the Less Annoying CRM marketing website. Her... Read more
13 Dec 2019
•
55mins
Ranked #13
Onboarding a new hire
Onboarding a new hire
Takeaways from our conversation: Starting a new job is stressful, and one of the main goals should be to make the new em... Read more
3 Jan 2020
•
54mins
Ranked #14
Writing a startup manifesto
Writing a startup manifesto
First off, sorry about the terrible audio this week. This is probably related to the fact that Tyler is recording from h... Read more
19 Mar 2020
•
50mins
Ranked #15
Interview with Tyler King, co-founder and CEO of Less Annoying CRM
Interview with Tyler King, co-founder and CEO of Less Annoying CRM
Here’s what you should know about Tyler: Grew up in St. Louis, Missouri Went to college at Washington University in St. ... Read more
20 Sep 2019
•
37mins
Ranked #16
Looking back at 2019 and forward to 2020
Looking back at 2019 and forward to 2020
This week, we wanted to take some time to reflect on what happened in 2019 and set goals for 2020. We created a series o... Read more
26 Dec 2019
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59mins
Ranked #17
Delivering awesome customer service for a low ARPU product
Delivering awesome customer service for a low ARPU product
Takeaways from our conversation: In the early days, a founder can easily offer great customer service just because they'... Read more
19 Dec 2019
•
56mins
Ranked #18
Interview with Rick Lindquist, founder of LegUp Ventures
Interview with Rick Lindquist, founder of LegUp Ventures
Here’s what you should know about Rick: Born in Raleigh, NC and grew up in Morganton and Charlotte, NC Went to college a... Read more
3 Oct 2019
•
34mins
Ranked #19
How to teach yourself to code a web-based application
How to teach yourself to code a web-based application
In this episode, Tyler helps Rick create a plan to teach himself how to code a web-based application. Rick isn’t sure wh... Read more
30 Aug 2019
•
50mins
Ranked #20
Raising non-dilutive funding for your startup
Raising non-dilutive funding for your startup
Rick's new business is ramping up, and he's starting to think about how he's going to fund it until it's profitable. He ... Read more
21 Feb 2020
•
57mins