Ranked #1
Could A Well-Meaning Team Member Be Sabotaging Your Practice?
Could A Well-Meaning Team Member Be Sabotaging Your Practice?
A doctor writes in with a dilemma. A long-term team member has been talking patients out of getting their treatment done... Read more
15 Nov 2019
•
18mins
Ranked #2
Secret Shopper Calls – Can ANYONE Get This Right?
Secret Shopper Calls – Can ANYONE Get This Right?
The “Secret Shopper Call” is one of the most popular parts of The Dental Practice Fixers podcast. Is this because it sat... Read more
21 Dec 2019
•
24mins
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Ranked #3
Sorry – We Only Do Ugly Looking Dentistry Here!
Sorry – We Only Do Ugly Looking Dentistry Here!
Is it EVER okay to put a potential new patient on hold? Only if you want them to go somewhere else. But this secret shop... Read more
17 Jan 2020
•
20mins
Ranked #4
A Dentist’s Dilemma – How Much Is Enough?
A Dentist’s Dilemma – How Much Is Enough?
A doctor writes in with a fascinating dilemma. It seems like everyone is telling them they need more – more new patients... Read more
12 Dec 2019
•
29mins