Ranked #1
097: Personal Assistants Make Your Life Easier, Really, Really-- Diving Deeper Into This Topic
097: Personal Assistants Make Your Life Easier, Really, Really-- Diving Deeper Into This Topic
Okay, you’ve listened to episode 69, Time Suck? Let’s Talk Personal Assistants, and you now know you want/need a persona... Read more
1 Oct 2019
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20mins
Ranked #2
158: Bonus Episode: Do You Feel the Love? 5 Love Languages, 6 Human Needs + 1 Overflowing Love Bucket
158: Bonus Episode: Do You Feel the Love? 5 Love Languages, 6 Human Needs + 1 Overflowing Love Bucket
Happy week of love! Did you know the number one reason people leave jobs is because they don’t feel appreciated? Kiera d... Read more
14 Feb 2020
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19mins
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Ranked #3
108: Become a WORD NINJA!
108: Become a WORD NINJA!
This is ~the episode~ to listen to! Kiera shares a sneak peek into her world of words to use/not use when it comes to ta... Read more
24 Oct 2019
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18mins
Ranked #4
157: News Flash! Block Scheduling is the Way to Go!
157: News Flash! Block Scheduling is the Way to Go!
It’s time for a deep dive into something that will make every single team member’s life easier AND get rid of non-produc... Read more
13 Feb 2020
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21mins
Ranked #5
147: Is YOUR Front Office Killing Your Practice?
147: Is YOUR Front Office Killing Your Practice?
Fact #1 about Kiera Dent: She travels a lot. And because of all the cramped airplanes, she’s been dealing with knee and ... Read more
22 Jan 2020
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20mins
Ranked #6
164: The Art of Saying No
164: The Art of Saying No
Often we build an identity around always saying yes to everything, to embrace the busyness of our lives. Kiera and Jenni... Read more
27 Feb 2020
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27mins
Ranked #7
174: What is Your Zone of Excellence?
174: What is Your Zone of Excellence?
It’s time to shift your life from where you’ve always been to where you want to be! Just because you’ve started somewher... Read more
19 Mar 2020
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25mins
Ranked #8
148: Step by Step to Having Uncomfortable Conversations
148: Step by Step to Having Uncomfortable Conversations
No one likes to have awkward, hard conversations, right?! Wrong! Kiera does! And in this episode, she walks you through ... Read more
23 Jan 2020
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18mins
Ranked #9
171: Bonus Episode: How Your Office Can Survive the Coronavirus
171: Bonus Episode: How Your Office Can Survive the Coronavirus
Kiera is the breath of fresh air you need in this chaotic world! Settle down with her in this episode as she talks you t... Read more
16 Mar 2020
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21mins
Ranked #10
076: Block Party for Scheduling!
076: Block Party for Scheduling!
Kiera could talk for hours about scheduling, but this time she’s only taking 20 minutes, so listen up! Her favorite way ... Read more
15 Aug 2019
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21mins
Ranked #11
112: Dental Gold Mine: Rotating Schedules, Assisted Hygiene, and Automated Voicemails
112: Dental Gold Mine: Rotating Schedules, Assisted Hygiene, and Automated Voicemails
This episode is overflowing with valuable information, tricks of the trade, and inspiring ideas! Kiera chats with Dr. De... Read more
5 Nov 2019
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50mins
Ranked #12
089: Marketing Tips for a Modern Dentist
089: Marketing Tips for a Modern Dentist
Lauren Edvalson of Edvalson Marketing is BACK with more marketing advice than ever! This time around she talks about co... Read more
11 Sep 2019
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33mins
Ranked #13
090: Chipping Away at the Iceberg of Aging Reports
090: Chipping Away at the Iceberg of Aging Reports
It’s tactical practical time! Kiera talks secondary insurance and aging reports, and gives quick goals and tips you can ... Read more
12 Sep 2019
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24mins
Ranked #14
080: The Bread and Butter of Dental Practices
080: The Bread and Butter of Dental Practices
In this quickie episode, Kiera is talking about insurance verification — don’t hang up/delete/ignore! This is important!... Read more
22 Aug 2019
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13mins
Ranked #15
154: Increase Case Acceptance from 50% to 100% in one Afternoon: NDTR Handoffs
154: Increase Case Acceptance from 50% to 100% in one Afternoon: NDTR Handoffs
Kiera’s dental tips today revolve around perfecting the hand-off. What does it take to make the best cookies ever? The r... Read more
6 Feb 2020
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24mins
Ranked #16
107: Dear Future Practice Owner— This One’s for You!
107: Dear Future Practice Owner— This One’s for You!
In this episode, Kiera shares her wisdom with Danielle and Friend, two dental students out of Kentucky who have a lot of... Read more
23 Oct 2019
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56mins
Ranked #17
027: Office Manager Takeaways with Brenda Miller
027: Office Manager Takeaways with Brenda Miller
Kiera welcomes Brenda Miller to the podcast for an episode surrounding office managers, business leadership, and consult... Read more
24 Apr 2019
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30mins
Ranked #18
146: Can You Be Nice AND Hold People Accountable?
146: Can You Be Nice AND Hold People Accountable?
Ahh, the age-old question: Is it possible to be a nice office manager while still holding people accountable? In this ep... Read more
21 Jan 2020
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14mins
Ranked #19
058: Building Your Social Media the Right Way
058: Building Your Social Media the Right Way
Among many other things, Dr. Desiree Yazdan is a social media ~pro~ when it comes to dentistry, and in this episode, she... Read more
4 Jul 2019
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45mins
Ranked #20
023: Dental Assistants- Let's LEVEL UP
023: Dental Assistants- Let's LEVEL UP
Kiera and Mark are back together again for an episode dedicated to DENTAL ASSISTANTS! Do you ever wonder what you can do... Read more
16 Apr 2019
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26mins