Espresso

Host Duties

Handling The Check

Gueridon

Plate Service

Kitchen Preparation

Side Table Service

Setting The Table

Tea Service

Coffee Service

Learn the fundamentals of wine and table service.

I am a service trainer and am always looking to surpass expectations... however, this set of videos is not a good start for anyone.  I expected &#39;The Art Institutes&#39; to have high quality videos, as I am a graduate of The Art Institute of Ft. Lauderdale, but was shocked by the quality and look of the clips.
With that said, I decided to watch the video on table setting, usually a good place to start as the table is the location at which the client will eat.  The &#34;instructor&#34; does not follow the 1/3s rule!  He touches the tines of the forks and blades of the knives!  I scrubbed the video back to see if I was mistaken, but to my horror, I was not.  This is improper setting of a table and should be taken down... I am appalled at this &#39;Trainer&#39; teaching servers poorly.

He touched the tines and knife edge!!!

Probably the worst coffee service instruction I&#39;ve seen. Really terrible techniques and practices, even the most basic things like purging and wiping the steam wand, purging the group head before making espresso, and grinding fresh aren&#39;t being done. And what&#39;s up with him waving the pitcher up and down as he steams? Oye. NOT recommended.

Absolutely terrible

Wine & Table Service

Tasting Wine

Reading Labels

Bottle Formats

Glassware

Introduction

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