Nick Francis
43 Podcast Episodes
Help Scout's CEO Nick Francis Shares the Evolution of Their Positioning
Help Scout's CEO Nick Francis Shares the Evolution of Their Positioning
I sat down with Nick Francis, the Co-Founder and CEO of Help Scout. A few years ago I worked directly with Nick and his ... Read more
27 Jul 2023
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31mins
Cultivating Talent to Promote Internally with Nick Francis
Cultivating Talent to Promote Internally with Nick Francis
We’re turning the tables with an Ask Bolster episode! Matt shares his playbook for building effective teams and developi... Read more
30 Mar 2023
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4mins
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CXChronicles Podcast 163 with Nick Francis, Co-Founder & CEO at Help Scout
CXChronicles Podcast 163 with Nick Francis, Co-Founder & CEO at Help Scout
Hey CX Nation,In episode #163 of The CXChronicles Podcast we welcomed Nick Francis, Co-Founder & CEO at Help Scout b... Read more
30 Mar 2022
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40mins
Extraordinary Brains 21 with Nick Francis
Extraordinary Brains 21 with Nick Francis
Nick, husband of Liz Francis from episode 11, talks to Max about being the only neurotypical in the village, and what ne... Read more
27 Mar 2022
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34mins
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Nick Francis: Surviving as an engineering consultancy
Nick Francis: Surviving as an engineering consultancy
Nick Francis, Director at GIRI Training and Consultancy, joins us to discuss surviving as an engineering consultancy. Du... Read more
29 Jul 2021
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32mins
Help Scout’s Nick Francis on the importance of shared values
Help Scout’s Nick Francis on the importance of shared values
Topics discussed in this episode: The thin line between being stubborn and principled Software as a craft industry Perme... Read more
23 Mar 2021
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45mins
How to write a winning brief, with Nick Francis - Chairman & Co-Founder of Casual Films
How to write a winning brief, with Nick Francis - Chairman & Co-Founder of Casual Films
In this episode, I chat with Nick Francis - Chairman and Co-Founder of Casual Films - about how to write a winning brief... Read more
1 Mar 2021
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44mins
04. Building a Purpose-Driven Business with Nick Francis
04. Building a Purpose-Driven Business with Nick Francis
Nick Francis co-founded Help Scout, a customer service tool used by more than 10,000 businesses, in 2011. Since day one,... Read more
15 Sep 2020
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50mins
Nick Francis of Casual Films Talks Capturing Brand Stories Through Video, AKA "The New Fire"
Nick Francis of Casual Films Talks Capturing Brand Stories Through Video, AKA "The New Fire"
Ep #115 - This week on the podcast, Justin Womack and Andros Sturgeon are joined by Nick Francis, Chairman and co-founde... Read more
15 Aug 2020
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1hr 14mins
Nick Francis of Help Scout
Nick Francis of Help Scout
Today, I’m talking with , the Co-founder and CEO at where they empower customer-centric businesses to serve people in t... Read more
22 Jul 2020
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44mins
