Chase Clemons
6 Podcast Episodes
Podcast 005: Chase Clemons, Basecamp
Podcast 005: Chase Clemons, Basecamp
In this episode, we chat with Chase Clemons a Support Pro at Basecamp, a project management company based in the US. Gre... Read more
30 Sep 2020
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51mins
Great service and why Basecamp only focuses on a couple of channels - Interview with Chase Clemons
Great service and why Basecamp only focuses on a couple of channels - Interview with Chase Clemons
Great service and why Basecamp only focuses on a couple of channels - Interview with Chase Clemons, a customer support t... Read more
4 Dec 2019
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31mins
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Chase Clemons Discusses How to Create Customer Happiness
Chase Clemons Discusses How to Create Customer Happiness
How can we move from just satisfying our customers, to making them truly happy, which results in loyalty? Shep Hyken int... Read more
24 Jul 2017
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33mins
246: Chase Clemons, Basecamp’s Customer Service Ethic
246: Chase Clemons, Basecamp’s Customer Service Ethic
Adam and Jeannie discuss Basecamp’s customer service ethic and tackle some of the top challenges faced by support profes... Read more
29 Jun 2017
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24mins
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Chase Clemons, Support Pro at Basecamp
Chase Clemons, Support Pro at Basecamp
Chase Clemons, Support Pro at Basecamp and host of the Support Ops podcast, talks with Intercom's Adam Risman about keep... Read more
10 Nov 2016
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33mins
Episode 5: An Insider’s Look at How Basecamp Does Support with Chase Clemons
Episode 5: An Insider’s Look at How Basecamp Does Support with Chase Clemons
Chase shares stories about how he got started doing support at Basecamp, the company formerly known as 37signals, how he... Read more
6 Feb 2014
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