Talkdesk
24 Podcast Episodes
Why do most chatbots fail? With Dawn Harpster, Talkdesk
Why do most chatbots fail? With Dawn Harpster, Talkdesk
With over a decade of experience designing conversational interfaces, Dawn Harpster is part of a rare breed. Currently S... Read more
18 Aug 2022
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1hr 1min
Synchronizing Channels of Health Data to Enable Personalized Patient Journeys with Patty Hayward Talkdesk
Synchronizing Channels of Health Data to Enable Personalized Patient Journeys with Patty Hayward Talkdesk
Patty Hayward is the Vice President of Industry Strategy for Healthcare and Life Sciences at Talkdesk which is working w... Read more
20 Jun 2022
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19mins
Spotlight Series | Empowering The Contact Center With Talkdesk VP Shannon Flanagan
Spotlight Series | Empowering The Contact Center With Talkdesk VP Shannon Flanagan
In the latest edition of the Omni Talk Retail Spotlight Series, Chris Walton and Anne Mezzenga sit down with Talkdesk's ... Read more
6 Jun 2022
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35mins
#237 - Patty Hayward, VP of Strategy at Talkdesk
#237 - Patty Hayward, VP of Strategy at Talkdesk
Our guest: Patty Hayward, VP of Strategy at TalkdeskIn this episode, we discussed: Her background TalkDesk's role in he... Read more
25 Apr 2022
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11mins
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Building credibility as the owner of a CI program | Holly Jackson, Head of Competitive Intelligence at Talkdesk
Building credibility as the owner of a CI program | Holly Jackson, Head of Competitive Intelligence at Talkdesk
In this episode of Into the Fray, Erik Mansur, VP of Product Marketing at Crayon, welcomes Holly Jackson, Head of Compet... Read more
4 Apr 2022
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46mins
2. Check your in-house data before answering business questions with David Gardner @ Talkdesk
2. Check your in-house data before answering business questions with David Gardner @ Talkdesk
Show notes:Guest: David Gardner, VP - Research & Insights @ TalkdeskGet in touch with David: LinkedInDavid's recomme... Read more
22 Mar 2022
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28mins
#34 Tackling Challenges Together at Talkdesk: An Early Journey Story – Interview w/ José Cabeda
#34 Tackling Challenges Together at Talkdesk: An Early Journey Story – Interview w/ José Cabeda
Provided as a free resource by DataStax AstraDBTranscript for this episode (link) provided by Starburst. See their Data ... Read more
1 Mar 2022
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1hr 3mins
CEO Cassidy Ventures, Brendon Cassidy: LinkedIn, Echosign + Talkdesk: Building Successful Startup Sales Teams
CEO Cassidy Ventures, Brendon Cassidy: LinkedIn, Echosign + Talkdesk: Building Successful Startup Sales Teams
When it comes to building startups from the ground-up, Brendon Cassidy knows it all: Having held some of the first sales... Read more
26 Apr 2021
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50mins
Cristina Fonseca, VC at Indico Capital Partners, Co-Founder of Talkdesk on: How Product Development has Changed in the last 10 years
Cristina Fonseca, VC at Indico Capital Partners, Co-Founder of Talkdesk on: How Product Development has Changed in the last 10 years
On becoming an entrepreneur and Talkdesk [1:15] - What were some people or events that influenced you in your early days... Read more
11 Nov 2020
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47mins
Dr. Shauna Geraghty, Head of People and Operations @ Talkdesk
Dr. Shauna Geraghty, Head of People and Operations @ Talkdesk
The Registry and Transwestern extend their partnership in telling startup stories from across the Bay Area and their imp... Read more
12 Aug 2020
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24mins
