Dawn Harpster's guest appearances

Dawn Harpster

VUX World

OwlTail

Talkdesk

With over a decade of experience designing conversational interfaces, Dawn Harpster is part of a rare breed. Currently Senior Conversation Architect at Talkdesk, Dawn joins me for a conversation about why most chatbots just aren't that good.What mistakes do conversation designers commonly make? What skills do conversation designers often lack? What are some of the common misconceptions that we have in the industry today? Does your digital assistant really need a personality? All will be revealed, plus top tips on how to do things right!Find out more about VUX @ VOICE22 presented by Kore AI: www.voicesummit.ai and save 20% on tickets with the code VUX20How to avoid the uncanny valley in voice design | TalkdeskDesigning customer conversations: Best practices - Guides | Talkdesk Hosted on Acast. See acast.com/privacy for more information.

With over a decade of experience designing conversational interfaces, Dawn Harpster is part of a rare breed. Currently Senior Conversation Architect at Talkdesk, Dawn joins me for a conversation about why most chatbots just aren't that good.What mistakes do conversation designers commonly make? What skills do conversation designers often lack? What are some of the common misconceptions that we have in the industry today? Does your digital assistant really need a personality? All will be revealed, plus top tips on how to do things right!Find out more about VUX @ VOICE22 presented by Kore AI: <a href="http://www.voicesummit.ai/" rel="noopener noreferrer nofollow" target="_blank">www.voicesummit.ai</a> and save 20% on tickets with the code VUX20<a href="https://www.talkdesk.com/blog/voice-design/" rel="noopener noreferrer nofollow" target="_blank">How to avoid the uncanny valley in voice design | Talkdesk</a><a href="https://www.talkdesk.com/resources/guides/best-practice-guide-customer-conversations/" rel="noopener noreferrer nofollow" target="_blank">Designing customer conversations: Best practices - Guides | Talkdesk</a> Hosted on Acast. See <a href="https://acast.com/privacy" rel="noopener noreferrer nofollow" target="_blank">acast.com/privacy</a> for more information.