Sue Duris
9 Podcast Episodes
We can't be digital-first, we have to be customer-first - Interview with Sue Duris of M4 Communications
We can't be digital-first, we have to be customer-first - Interview with Sue Duris of M4 Communications
Today’s interview is with Sue Duris, Principal Consultant of M4 Communications, a global CX consulting firm. Sue joins m... Read more
20 Mar 2023
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54mins
Deriving Value from Vanity ft Sue Duris
Deriving Value from Vanity ft Sue Duris
Obsessed with the undying temptation to make data driven decisions in the present world, we clarify what to expect when ... Read more
24 Aug 2021
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31mins
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The 3 metrics of CX programming - Sue Duris on Engati CX
The 3 metrics of CX programming - Sue Duris on Engati CX
https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.https://open.spotify.com/s... Read more
14 Aug 2020
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30mins
20: Customer Experience is Everyone's Responsibility w/ Sue Duris
20: Customer Experience is Everyone's Responsibility w/ Sue Duris
Sue Duris, Director of Marketing and Customer Experience at M4 Communications, wrote about three things C-suite Execs mu... Read more
27 Aug 2019
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12mins
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CX Conversation with Sue Duris: how to deliver great digital customer experience?
CX Conversation with Sue Duris: how to deliver great digital customer experience?
Today digital experience is an integral part of the overall customer experience. In this episode of the CX Conversations... Read more
23 May 2019
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27mins
Sue Duris: Gender Equality is Everyone’s Responsibility
Sue Duris: Gender Equality is Everyone’s Responsibility
Sue Duris discusses with DAA Co-Founder Jim Sterne what has caused gender inequality along with the current state of gen... Read more
24 Apr 2019
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43mins
S1E1 - Understanding and building customer success strategy ft. Sue Duris
S1E1 - Understanding and building customer success strategy ft. Sue Duris
Customer success is one of the most trending vertical. It's a whole new strategy when it comes to delivering maximum val... Read more
19 Feb 2019
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32mins
100: Sue Duris Yes. Customer Experience Includes The Accounts Receivable Process
100: Sue Duris Yes. Customer Experience Includes The Accounts Receivable Process
Sue Duris, director of marketing and customer experience at M4 Communications, comes into the studio to talk about the s... Read more
18 Dec 2018
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42mins
Sue Duris - The Startup Playbook to CX - S2E16
Sue Duris - The Startup Playbook to CX - S2E16
Sue Duris is Co-Founder/Director of Marketing and Customer Experience of M4 Communications, a marketing and customer exp... Read more
26 Nov 2018
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31mins
