Maureen Atebawone's guest appearances

Maureen Atebawone

Item 13: An African Food Podcast

Brainy Days

Tomi Makanjuola

Vonnie Williams

Nargisse Benkabbou

Tokunbo Koiki

Mike Lawson

Ntsiki Biyela

Fatmata Binta

Ndidi Nwuneli

Amani Kiflemariam

Omer Eltigani

Cynthia Péan

Suzanne Tiega

Bukola Tinko

Vivian Ngwodo

Freda Muyambo

OwlTail

If you're interested in joining our Inner Circle Community, this is the link to the application form. https://forms.gle/mU4Vuqmbzr4kY7vG9   Customer Experience makes or breaks your business. This episode breaks down the topic of customer experience and provides steps to stay untop of your game. To help Mike and Nana deliver the magic is Maureen Atebawone. Maureen is a Customer Experience Trainer and the Founder of Bawoni Consult.  Bawoni Consult is a firm set up with the main aim of helping businesses grow through customer experience. She’s also a member of the West African Association of Customer Service Professionals.  Connect with her: Web: www.bawoniconsult.com (http://www.bawoniconsult.com/) IG:  @bawoniconsult Twitter: @bawoniconsult

If you're interested in joining our Inner Circle Community, this is the link to the application form. https://forms.gle/mU4Vuqmbzr4kY7vG9   Customer Experience makes or breaks your business. This episode breaks down the topic of customer experience and provides steps to stay untop of your game. To help Mike and Nana deliver the magic is Maureen Atebawone. Maureen is a Customer Experience Trainer and the Founder of Bawoni Consult.  Bawoni Consult is a firm set up with the main aim of helping businesses grow through customer experience. She’s also a member of the West African Association of Customer Service Professionals.  Connect with her: Web: <a href="http://www.bawoniconsult.com" rel="nofollow" target="_blank">www.bawoniconsult.com</a> (<a href="http://www.bawoniconsult.com/" rel="nofollow" target="_blank">http://www.bawoniconsult.com/</a>) IG:  @bawoniconsult Twitter: @bawoniconsult

052: Maureen Atebawone. Grow with Customer Experience

Maureen Atebawone, a customer experience specialist, is the founder of Bawoni Consult. After studying in Ghana and Canada, respectively, she made the permanent move to Ghana in 2015 and decided to set up her consultancy to address the rampant lack of service quality in Ghana's hospitality industry. With a focus on Food &amp; Beverage and Lodging businesses within the hospitality industry, Bawoni Consult focuses primarily on providing operational consulting and resources to SMEs within the industry. She spends her free time exploring Ghana's beaches, exploring wellness and self-care and working on her passion project, Mystery Diner Ghana - an online platform where consumers can anonymously review restaurants in Ghana. Find  Mystery Diner Gh &amp;  Bawoni Consult on Twitter, Instagram &amp; Facebook Follow Item 13 on  Facebook ,  Instagram and  Twitter esSense 13 is on  Facebook , Instagram and Twitter Don’t forget to subscribe &amp; leave us a review!---- Heard some unfamiliar words on the show? Here’s a quick guide! Dumsor/dum sɔ : "off and on", is a popular Ghanaian term used to describe persistent, irregular and unpredictable electric power outages. Yoruba : West African language, also ethnic group primarily found in Nigeria. Waakye : Ghanaian dish of rice and black-eyed peas (beans), similar to Carribean rice and peas.  Naija : slang term for Nigeria

Maureen Atebawone, a customer experience specialist, is the founder of Bawoni Consult. After studying in Ghana and Canada, respectively, she made the permanent move to Ghana in 2015 and decided to set up her consultancy to address the rampant lack of service quality in Ghana's hospitality industry. With a focus on Food &amp; Beverage and Lodging businesses within the hospitality industry, Bawoni Consult focuses primarily on providing operational consulting and resources to SMEs within the industry. She spends her free time exploring Ghana's beaches, exploring wellness and self-care and working on her passion project, Mystery Diner Ghana - an online platform where consumers can anonymously review restaurants in Ghana. Find <a href="http://mysterydinerghana.blogspot.com" rel="nofollow" target="_blank"> Mystery Diner Gh </a>&amp; <a href="http://bawoniconsult.com" rel="nofollow" target="_blank"> Bawoni Consult </a>on Twitter, Instagram &amp; Facebook Follow Item 13 on <a href="https://web.facebook.com/Item13podcast" rel="nofollow" target="_blank"> Facebook </a>, <a href="https://www.instagram.com/item13podcast" rel="nofollow" target="_blank"> Instagram </a>and <a href="https://twitter.com/Item13Podcast" rel="nofollow" target="_blank"> Twitter </a>esSense 13 is on <a href="https://www.facebook.com/esSense13/" rel="nofollow" target="_blank"> Facebook </a>, <a href="https://www.instagram.com/essense13/" rel="nofollow" target="_blank">Instagram </a>and <a href="https://twitter.com/essense_13" rel="nofollow" target="_blank">Twitter </a>Don’t forget to subscribe &amp; leave us a review! ---- Heard some unfamiliar words on the show? Here’s a quick guide! Dumsor/dum sɔ : "off and on", is a popular Ghanaian term used to describe persistent, irregular and unpredictable electric power outages. Yoruba : West African language, also ethnic group primarily found in Nigeria. Waakye : Ghanaian dish of rice and black-eyed peas (beans), similar to Carribean rice and peas. Naija : slang term for Nigeria

Summer Replay: Getting Customer Experience Right with Maureen Atebawone

Maureen Atebawone, a customer experience specialist, is the founder of Bawoni Consult. After studying in Ghana and Canada, respectively, she made the permanent move to Ghana in 2015 and decided to set up her consultancy to address the rampant lack of service quality in Ghana's hospitality industry. With a focus on Food &amp; Beverage and Lodging businesses within the hospitality industry, Bawoni Consult focuses primarily on providing operational consulting and resources to SMEs within the industry. She spends her free time exploring Ghana's beaches, exploring wellness and self-care and working on her passion project, Mystery Diner Ghana - an online platform where consumers can anonymously review restaurants in Ghana. Find  Mystery Diner Gh &amp;  Bawoni Consult on Twitter, Instagram &amp; Facebook Follow Item 13 on  Facebook ,  Instagram and  Twitter esSense 13 is on  Facebook , Instagram and Twitter Don’t forget to subscribe &amp; leave us a review! ---- Heard some unfamiliar words on the show? Here’s a quick guide! Dumsor/dum sɔ : "off and on", is a popular Ghanaian term used to describe persistent, irregular and unpredictable electric power outages. Yoruba : West African language, also ethnic group primarily found in Nigeria. Waakye : Ghanaian dish of rice and black-eyed peas (beans), similar to Carribean rice and peas.  Naija : slang term for Nigeria

Maureen Atebawone, a customer experience specialist, is the founder of Bawoni Consult. After studying in Ghana and Canada, respectively, she made the permanent move to Ghana in 2015 and decided to set up her consultancy to address the rampant lack of service quality in Ghana's hospitality industry. With a focus on Food &amp; Beverage and Lodging businesses within the hospitality industry, Bawoni Consult focuses primarily on providing operational consulting and resources to SMEs within the industry. She spends her free time exploring Ghana's beaches, exploring wellness and self-care and working on her passion project, Mystery Diner Ghana - an online platform where consumers can anonymously review restaurants in Ghana. Find <a href="http://mysterydinerghana.blogspot.com" rel="nofollow" target="_blank"> Mystery Diner Gh </a>&amp; <a href="http://bawoniconsult.com" rel="nofollow" target="_blank"> Bawoni Consult </a>on Twitter, Instagram &amp; Facebook Follow Item 13 on <a href="https://web.facebook.com/Item13podcast" rel="nofollow" target="_blank"> Facebook </a>, <a href="https://www.instagram.com/item13podcast" rel="nofollow" target="_blank"> Instagram </a>and <a href="https://twitter.com/Item13Podcast" rel="nofollow" target="_blank"> Twitter </a>esSense 13 is on <a href="https://www.facebook.com/esSense13/" rel="nofollow" target="_blank"> Facebook </a>, <a href="https://www.instagram.com/essense13/" rel="nofollow" target="_blank">Instagram </a>and <a href="https://twitter.com/essense_13" rel="nofollow" target="_blank">Twitter </a>Don’t forget to subscribe &amp; leave us a review! ---- Heard some unfamiliar words on the show? Here’s a quick guide! Dumsor/dum sɔ : "off and on", is a popular Ghanaian term used to describe persistent, irregular and unpredictable electric power outages. Yoruba : West African language, also ethnic group primarily found in Nigeria. Waakye : Ghanaian dish of rice and black-eyed peas (beans), similar to Carribean rice and peas. Naija : slang term for Nigeria