Dana Soza's guest appearances

Dana Soza

Critical Mass Business Talk Show | Orange County‘s Longest-Running Business Talk Show | Hosted by Ric Franzi

GSD - Getting Services Done 

Customer Strategy Podcast

CSM secrets Of Influential Customer Success leaders

From There to Here

Nils Vinje

Shreesha Ramdas

Jennifer Chiang

Tom Miller

Dave Blake

Aaron Thompson

Andrew Marks

Irit Eizips

Sri Ganesan

Kirt Manecke

Kristen Hayer

Donna Weber

Mary Poppen

Anita Toth

Matt Myszkowski

OwlTail

In this episode of CSM secrets with Dana Soza, we discover many things that make entrepreneurs, so different from the rest. When she spotted the opportunity to be on her own, she just took the plunge and started Dana Soza Customer solutions a boutique consulting and career building firm for customer success professionals. Key takeaways from this episode are: 1) She spots &amp; sees a trend, (almost 2 years back) a big up tick in job applications for Customer success roles and it made her to offer her expertise and background in filling that gap. 2) She went on to get professionals from  "unemployed" to "employed" with Customer success. Starting from a simple linkedin article to a white paper to an e-book and then an entire company around helping newbies break into CS space. 3) Dana's love for marketing led her into building a novel concept yet something that people can digest easily. A Customer everything Club - that helps everyone "Learn your ABCs, Access, build, capture". And this is done in a pretty much automated, self service fashion where everyone can learn at their own pace. 4) Her thoughts on companies adopting CS is a suggested three step phase - Start, Grow, Scale. Discover CS, Iterate on what works, Scale with what is successful. 5) Building, Documentation &amp; Operationalizing the processes and then automation is her mantra for scaling CS 6) For anyone building their career in CS, her advise is to first get their feet wet in a small company and then move to a bigger company to take your career projectory forward. Finally, she likes to be remembered as someone that made a huge mark in People's lives.

In this episode of CSM secrets with Dana Soza, we discover many things that make entrepreneurs, so different from the rest. When she spotted the opportunity to be on her own, she just took the plunge and started Dana Soza Customer solutions a boutique consulting and career building firm for customer success professionals. Key takeaways from this episode are: 1) She spots &amp; sees a trend, (almost 2 years back) a big up tick in job applications for Customer success roles and it made her to offer her expertise and background in filling that gap. 2) She went on to get professionals from  "unemployed" to "employed" with Customer success. Starting from a simple linkedin article to a white paper to an e-book and then an entire company around helping newbies break into CS space. 3) Dana's love for marketing led her into building a novel concept yet something that people can digest easily. A Customer everything Club - that helps everyone "Learn your ABCs, Access, build, capture". And this is done in a pretty much automated, self service fashion where everyone can learn at their own pace. 4) Her thoughts on companies adopting CS is a suggested three step phase - Start, Grow, Scale. Discover CS, Iterate on what works, Scale with what is successful. 5) Building, Documentation &amp; Operationalizing the processes and then automation is her mantra for scaling CS 6) For anyone building their career in CS, her advise is to first get their feet wet in a small company and then move to a bigger company to take your career projectory forward. Finally, she likes to be remembered as someone that made a huge mark in People's lives.

Finding and filling gaps, with Dana Soza

In this episode, I talk with Dana about her exciting life journey. From growing up with a single mom in Southern California, to going door to door to make a dream come true. We dive in and learn we have a lot in common. Tune in to hear more!!

In this episode, I talk with Dana about her exciting life journey. From growing up with a single mom in Southern California, to going door to door to make a dream come true. We dive in and learn we have a lot in common. Tune in to hear more!!

Passion, Determination and Life Lessons with Dana Soza

In this episode of the Customer Strategy Podcast, I'm talking with Dana Soza who is the founder and CEO of customereverything.com.Dana has just released an e-book called How To Land &amp; Succeed in a Customer Success Career: The Success Playbook for Your Employment Journey.Dana used Customer Success frameworks from me and other thought leaders to create a playbook to guide your CS career. She covers everything from how to get a job to how to advance your career to the C-level.I thought this was a very unique approach and we got into all of the details in this episode.If you'd like to get a FREE copy of Dana's ebook, simply go to https:customereverything.com/ebookResources mentioned:Download the 5 Things Your Customer Strategy Must HaveWhat to do next:Click here to become a guest on the showApply to work with Nils

In this episode of the Customer Strategy Podcast, I'm talking with Dana Soza who is the founder and CEO of <a href="http://customereverything.com" rel="nofollow" target="_blank">customereverything.com</a>.Dana has just released an e-book called How To Land &amp; Succeed in a Customer Success Career: The Success Playbook for Your Employment Journey.Dana used Customer Success frameworks from me and other thought leaders to create a playbook to guide your CS career. She covers everything from how to get a job to how to advance your career to the C-level.I thought this was a very unique approach and we got into all of the details in this episode.If you'd like to get a FREE copy of Dana's ebook, simply go to <a href="https:customereverything.com/ebook" rel="nofollow" target="_blank">https:customereverything.com/ebook</a>Resources mentioned:<ul><li><a href="https://glideconsultingllc.com/blueprint" rel="nofollow" target="_blank">Download the 5 Things Your Customer Strategy Must Have</a></li></ul>What to do next:<ul><li><a href="https://glideconsultingllc.com/guest" rel="nofollow" target="_blank">Click here to become a guest on the show</a></li><li><a href="https://glideconsultingllc.com/apply" rel="nofollow" target="_blank">Apply to work with Nils</a></li></ul>

Episode 21: Dana Soza