Sri Ganesan's guest appearances

Sri Ganesan

The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship

Customer Strategy Podcast

SaaS District

StartupCX

Matt Barnett

Wade Foster

Laura Roeder

Peter Shallard

Ryan O'Donnell

Rob Walling

Alex Berman

Dennis Mortensen

Olof Mathé

Bart Lorang

Josh Pigford

Brian Gardner

Steve Carroll

Aaron Epstein

Russ Perry

OwlTail

Sri Ganesan is Co-founder &amp; CEO of Rocketlane, a leading Customer Onboarding Platform and SaaS product that helps businesses by replacing generic project management and document collaboration tools with a unique, unified workspace. Sri has spent his last 9 years building and scaling SaaS businesses. His last start-up, Konotor, was acquired by Freshworks in 2015 and went on to become their fastest-growing product (today known as Freshchat). Prior to building start up, Srikrishnan was leading product teams at companies like Verizon, Rediff, and Jigsee.In this episode we cover:00:00 - Intro01:35 - Sri's Background + Freshworks Acquisition Story08:33 - Founding Rocketlane11:10 - The Importance &amp; Impact Of Customer Onboarding14:29 - What Kind Of Companies Rocketlane Is Build For16:55 - The Needs Of Sales &amp; Marketing Teams In An Onboarding Platform19:35 - Flying Cat Marketing - Content-led B2B SEO agency21:33 - Prioritizing The Most Important Things When Onboarding A New Client24:09 - Pros &amp; Cons Of Following An Onboarding Template vs Natural Conversations25:52 - How New Business Can Implement Or Optimize A Customer Onboarding Process27:46 - Sri's Favorite Activity To Get Into a Flow State28:27 - Sri's Piece Of Advice For His 20 Years Old Self29:03 - Sri's Biggest Challenges at Rocketlane30:19 - Instrumental Resources For Sri's Success32:26 -  What Does Success Means for Sri Today33:09 - Get In Touch With SriGet In Touch:Sri's EmailSri's TwitterMentions:FreshworksGirish MathruboothamBooks:Leadership and Self-Deception: Getting out of the Box by The Arbinger InstituteMade to Stick: Why Some Ideas Survive and Others Die by Chip &amp; Dan HeathTag Us &amp; Follow:FacebookLinkedInInstagramMore About Akeel:TwitterLinkedInMore SaaS Podcast SessionsSaaS ConsultantsLearn How to Value SaaS Companies

Sri Ganesan is Co-founder &amp; CEO of Rocketlane, a leading Customer Onboarding Platform and SaaS product that helps businesses by replacing generic project management and document collaboration tools with a unique, unified workspace. Sri has spent his last 9 years building and scaling SaaS businesses. His last start-up, Konotor, was acquired by Freshworks in 2015 and went on to become their fastest-growing product (today known as Freshchat). Prior to building start up, Srikrishnan was leading product teams at companies like Verizon, Rediff, and Jigsee.In this episode we cover:<ul><li>00:00 - Intro</li><li>01:35 - Sri's Background + Freshworks Acquisition Story</li><li>08:33 - Founding Rocketlane</li><li>11:10 - The Importance &amp; Impact Of Customer Onboarding</li><li>14:29 - What Kind Of Companies Rocketlane Is Build For</li><li>16:55 - The Needs Of Sales &amp; Marketing Teams In An Onboarding Platform</li><li>19:35 - <a href="https://flyingcatmarketing.com" rel="noopener noreferrer nofollow" target="_blank">Flying Cat Marketing - Content-led B2B SEO agency</a></li><li>21:33 - Prioritizing The Most Important Things When Onboarding A New Client</li><li>24:09 - Pros &amp; Cons Of Following An Onboarding Template vs Natural Conversations</li><li>25:52 - How New Business Can Implement Or Optimize A Customer Onboarding Process</li><li>27:46 - Sri's Favorite Activity To Get Into a Flow State</li><li>28:27 - Sri's Piece Of Advice For His 20 Years Old Self</li><li>29:03 - Sri's Biggest Challenges at Rocketlane</li><li>30:19 - Instrumental Resources For Sri's Success</li><li>32:26 - What Does Success Means for Sri Today</li><li>33:09 - Get In Touch With Sri</li></ul>Get In Touch:<a href="sri@rocketlane.com" rel="noopener noreferrer nofollow" target="_blank">Sri's Email</a><a href="https://twitter.com/srikrishnang" rel="noopener noreferrer nofollow" target="_blank">Sri's Twitter</a>Mentions:<a href="https://www.linkedin.com/company/freshworks-inc/" rel="noopener noreferrer nofollow" target="_blank">Freshworks</a><a href="https://www.linkedin.com/in/girish1/" rel="noopener noreferrer nofollow" target="_blank">Girish Mathrubootham</a> Books:<a href="https://amzn.to/3BO7MVM" rel="noopener noreferrer nofollow" target="_blank">Leadership and Self-Deception: Getting out of the Box by The Arbinger Institute</a><a href="https://amzn.to/3BRHuSk" rel="noopener noreferrer nofollow" target="_blank">Made to Stick: Why Some Ideas Survive and Others Die by Chip &amp; Dan Heath</a> Tag Us &amp; Follow:<a href="https://www.facebook.com/SaaSDistrictPodcast/" rel="noopener noreferrer nofollow" target="_blank">Facebook</a><a href="https://www.linkedin.com/company/horizen-capital" rel="noopener noreferrer nofollow" target="_blank">LinkedIn</a><a href="https://www.instagram.com/saasdistrict/" rel="noopener noreferrer nofollow" target="_blank">Instagram</a> More About Akeel:<a href="https://twitter.com/AkeelJabber" rel="noopener noreferrer nofollow" target="_blank">Twitter</a><a href="https://linkedin.com/in/akeel-jabbar" rel="noopener noreferrer nofollow" target="_blank">LinkedIn</a><a href="https://horizencapital.com/saas-podcast" rel="noopener noreferrer nofollow" target="_blank">More SaaS Podcast Sessions</a><a href="https://horizencapital.com/saas-consulting-services/" rel="noopener noreferrer nofollow" target="_blank">SaaS Consultants</a><a href="https://horizencapital.com/how-to-value-saas-business/" rel="noopener noreferrer nofollow" target="_blank">Learn How to Value SaaS Companies</a>

Why Every SaaS Founder Should Care About Customer Onboarding with Sri Ganesan # 190

Sri is the CEO and Co-Founder of Rocketlane, a company revolutionizing the way software startups onboard their clients. It's no mystery that in order to provide a great customer experience, you need to have a smooth and efficient onboarding process. Sri and I talk about this and much more! Connect with Sri on LinkedIn See how Rocketlane can help your Startup See how ChurnZero can help your Startup  Get a copy of Leadership and Self-Deception  Listen to the Masters of Scale podcast *************** Subscribe to my Monthly Newsletter on StartupCX.org Subscribe to my YouTube Channel for more content Connect with me on LinkedIn Follow me on Twitter 

Sri is the CEO and Co-Founder of Rocketlane, a company revolutionizing the way software startups onboard their clients. It's no mystery that in order to provide a great customer experience, you need to have a smooth and efficient onboarding process. Sri and I talk about this and much more! Connect with Sri on <a href="https://www.linkedin.com/in/srikrishnang/" rel="nofollow" target="_blank">LinkedIn</a> See how <a href="https://docs.google.com/forms/d/e/1FAIpQLSfyAgn0rGDHC0H5uJheiu-ylkrz34Zcv0julbfXqTUXgx-cgg/viewform" rel="nofollow" target="_blank">Rocketlane</a> can help your Startup See how <a href="https://churnzero.net/demo/startupcx/" rel="nofollow" target="_blank">ChurnZero</a> can help your Startup  Get a copy of <a href="https://www.amazon.com/Leadership-Self-Deception-Getting-Out-Box/dp/1576759776" rel="nofollow" target="_blank">Leadership and Self-Deception </a> Listen to the <a href="https://mastersofscale.com/" rel="nofollow" target="_blank">Masters of Scale</a> podcast  *************** Subscribe to my Monthly Newsletter on <a href="https://startupcx.org/" rel="nofollow" target="_blank">StartupCX.org</a> Subscribe to my <a href="https://www.youtube.com/channel/UCbdS1nWLJQPRNXJxc5ztDLw" rel="nofollow" target="_blank">YouTube Channel</a> for more content Connect with me on <a href="https://www.linkedin.com/in/jaredsorr/" rel="nofollow" target="_blank">LinkedIn</a> Follow me on <a href="https://twitter.com/jaredorr10" rel="nofollow" target="_blank">Twitter</a>

Ep. 3 Sri Ganesan - Rocketlane CEO and Co-Founder

In this episode of the Customer Strategy Podcast, I'm talking with Sri Ganesan, Founder, and CEO of Rocketlane.Rocketlane helps businesses accelerate customer time to value by delivering a transparent, consistent, and delightful customer onboarding journey every single time.Sri and I had an interesting conversation about what it was like to have his previous business acquired by a large company and then continue to build for 4.5 years!Sri and his team then set to work on removing the challenges and complexities they saw when it came to onboarding customers.Spreadsheets, Trello, Slack, internal docs, external docs, etc are all used in some form or fashion today when onboarding customers but they create siloed workstreams. This not only affects the people running the project but also affects the customer experience.Rocketlane brings everything together in one tightly knit experience. Documents, tasks, communication, notifications, etc. all live in one place.To learn more about Rocketlane, visit Rocketlane.com To learn how to build a comprehensive Customer Strategy for your business, grab a copy of my FREE download called the 5 Things Your Customer Strategy Must Have.

In this episode of the Customer Strategy Podcast, I'm talking with Sri Ganesan, Founder, and CEO of Rocketlane.Rocketlane helps businesses accelerate customer time to value by delivering a transparent, consistent, and delightful customer onboarding journey every single time.Sri and I had an interesting conversation about what it was like to have his previous business acquired by a large company and then continue to build for 4.5 years!Sri and his team then set to work on removing the challenges and complexities they saw when it came to onboarding customers.Spreadsheets, Trello, Slack, internal docs, external docs, etc are all used in some form or fashion today when onboarding customers but they create siloed workstreams. This not only affects the people running the project but also affects the customer experience.Rocketlane brings everything together in one tightly knit experience. Documents, tasks, communication, notifications, etc. all live in one place.To learn more about Rocketlane, visit <a href="https://www.rocketlane.com/" rel="nofollow" target="_blank">Rocketlane.com</a> To learn how to build a comprehensive Customer Strategy for your business, grab a copy of my FREE download called the <a href="https://glideconsultingllc.com/blueprint" rel="nofollow" target="_blank">5 Things Your Customer Strategy Must Have</a>.

Episode 26: Sri Ganesan - Founder and CEO of Rocketlane

Sri Ganesan is the Director of FreshChat, a modern messaging software product that helps businesses to have marketing, sales and support conversations with customers.The Show NotesFreshchatFreshworksKonotorHotlineSri on TwitterOmer on TwitterEnjoyed this episode?Subscribe to the podcastLeave a rating and reviewFollow Omer on TwitterNeed help with your SaaS?Join SaaS Club Plus: our membership and community for new and early-stage SaaS founders. Join and get training &amp; support.Join SaaS Club Launch: a 12-week group coaching program to help you get your SaaS from zero to your first $10K revenue.Apply for SaaS Club Accelerate: If you'd like to work directly with Omer 1:1, then request a free strategy session.

Sri Ganesan is the Director of FreshChat, a modern messaging software product that helps businesses to have marketing, sales and support conversations with customers. The Show Notes<ul><li><a href="https://www.freshworks.com/live-chat-software/" rel="nofollow" target="_blank">Freshchat</a></li><li><a href="https://www.freshworks.com/" rel="nofollow" target="_blank">Freshworks</a></li><li><a href="http://konotor.com/" rel="nofollow" target="_blank">Konotor</a></li><li><a href="https://hotline.io/" rel="nofollow" target="_blank">Hotline</a></li><li><a href="https://twitter.com/srikrishnang" rel="nofollow" target="_blank">Sri on Twitter</a></li><li><a href="https://www.twitter.com/omerkhan" rel="nofollow" target="_blank">Omer on Twitter</a></li></ul>Enjoyed this episode?<ul><li>Subscribe to the podcast</li><li>Leave a rating and review</li><li><a href="https://www.twitter.com/omerkhan" rel="nofollow" target="_blank">Follow Omer</a> on Twitter</li></ul>Need help with your SaaS?<ol><li><a href="https://saasclub.co/plus" rel="nofollow" target="_blank">Join SaaS Club Plus</a>: our membership and community for new and early-stage SaaS founders. Join and get training &amp; support.</li><li><a href="https://saasclub.co/launch" rel="nofollow" target="_blank">Join SaaS Club Launch</a>: a 12-week group coaching program to help you get your SaaS from zero to your first $10K revenue.</li><li><a href="https://saasclub.io/accelerate-saas-coaching/" rel="nofollow" target="_blank">Apply for SaaS Club Accelerate</a>: If you'd like to work directly with Omer 1:1, then request a free strategy session.</li></ol>