Irit Eizips
21 Podcast Episodes
Building a Value-First Website for Meaningful Contributions and Lasting Impact | Interview with Irit Eizips from CSM Practice
Building a Value-First Website for Meaningful Contributions and Lasting Impact | Interview with Irit Eizips from CSM Practice
The significance of customer success and delivering exceptional customer value has become more critical than ever. CSM P... Read more
2 Aug 2023
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17mins
Decrypting Customer Succ-trategy ft Irit Eizips
Decrypting Customer Succ-trategy ft Irit Eizips
Customer success - just another jargon or a substantial integrant in the experience that a customer has with an organisa... Read more
1 Oct 2022
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18mins
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Irit Eizips, CCO & CEO at CSM Practice - How to close a renewal with an upsell
Irit Eizips, CCO & CEO at CSM Practice - How to close a renewal with an upsell
In this episode, our host Anika Zubair chats with Irit Eizips, Chief Customer Officer & CEO at CSM Practice about ho... Read more
23 Aug 2022
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38mins
Ep. 4 Creating a Customer Success Strategy with Irit Eizips
Ep. 4 Creating a Customer Success Strategy with Irit Eizips
Irit is the Chief Customer Officer and CEO of CSM Practice, a Customer Success consulting firm that she started when she... Read more
4 Jun 2022
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27mins
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Guest: Irit Eizips - Designing & Implementing Customer Success Strategies In Complex Organizations
Guest: Irit Eizips - Designing & Implementing Customer Success Strategies In Complex Organizations
Join us with guest Irit Eizips, CEO and Chief Customer Officer for CSM Practice, a global customer success management co... Read more
5 Apr 2022
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25mins
348 Irit Eizips Redesign customer onboarding to deliver first value
348 Irit Eizips Redesign customer onboarding to deliver first value
We are doing a special series of episodes leading up to Rocketlane's Propel22, the world's first customer onboarding con... Read more
8 Mar 2022
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22mins
S3E10 - Modern Customer Success with Irit Eizips
S3E10 - Modern Customer Success with Irit Eizips
Irit was at the forefront of the Customer Success revolution that started with Gainsight. She has since built her on cus... Read more
7 Mar 2022
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47mins
Ep 26 | Irit Eizips, Prithwi Dasgupta – The Evolution of AI-Powered Customer Success
Ep 26 | Irit Eizips, Prithwi Dasgupta – The Evolution of AI-Powered Customer Success
AI enables companies to cater to many more customers than they ever could. We will see this trend growing and AI becomin... Read more
3 Mar 2022
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1min
Ep 24 | Irit Eizips, Prithwi Dasgupta – What Was the Hottest CS Topic in 2021?
Ep 24 | Irit Eizips, Prithwi Dasgupta – What Was the Hottest CS Topic in 2021?
Corona made everything go digital. It enabled organizations of all sizes to serve the full spectrum of customers—right f... Read more
3 Feb 2022
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2mins
Ep 20 | Prithwi Dasgupta, Irit Eizips – Augmented Intelligence for Mitigating Customer Churn
Ep 20 | Prithwi Dasgupta, Irit Eizips – Augmented Intelligence for Mitigating Customer Churn
Create more “customer time” for your CS team by leveraging Augmented Intelligence and automation to connect your learnin... Read more
13 Sep 2021
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1min
