Christa Heibel
4 Podcast Episodes
Start Asking “Did I Make You Happy?” w/ Christa Heibel, CH Consulting Group
Start Asking “Did I Make You Happy?” w/ Christa Heibel, CH Consulting Group
Christa Heibel and Marc Bernstein talked about what contact center managers are getting right in 2021, why leadership sh... Read more
14 Apr 2021
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48mins
What Makes a True Leader: Christa Heibel
What Makes a True Leader: Christa Heibel
What does one of the top consultants in the contact center market do when the world is faced with a global pandemic? Ris... Read more
24 Apr 2020
•
52mins
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Creating A Customer Experience Initiative Featuring Guest Christa Heibel
Creating A Customer Experience Initiative Featuring Guest Christa Heibel
Shep Hyken sits down with Christa Heibel to discuss the role the c-suite level plays in creating a CX strategy, how to k... Read more
6 Nov 2018
•
32mins
Contact Center Executives Christa Heibel
Contact Center Executives Christa Heibel
Christa has over two decades of experience executives in the C-Suite with their operational challenges in the contact ce... Read more
7 Sep 2018
•
25mins
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