Jeremy Watkin
5 Podcast Episodes
Unwritten Rules Of Customer Service | Jeremy Watkin on Engati CX
Unwritten Rules Of Customer Service | Jeremy Watkin on Engati CX
Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagemen... Read more
17 Mar 2021
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22mins
Season 1 : Episode 13 - QA and QM with Jeremy Watkin
Season 1 : Episode 13 - QA and QM with Jeremy Watkin
Tune in to this weeks episode and listen to Jeremy Watkin share his passion and insights about all this QA and QM relate... Read more
19 Jun 2020
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24mins
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Jeremy Watkin on How Listening to Your Customer Service Reps Can Give You a Competitive Advantage
Jeremy Watkin on How Listening to Your Customer Service Reps Can Give You a Competitive Advantage
Do you realize there is a hidden gem in your customer service department? Shep Hyken speaks with Jeremy Watkin to discus... Read more
6 Feb 2017
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36mins
060: Jeremy Watkin, Head of Quality, FCR
060: Jeremy Watkin, Head of Quality, FCR
While you may think of call centers as a customer service vehicle of the past, new and improved ‘contact’ centers are al... Read more
22 Oct 2015
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28mins
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29: A conversation with Jeremy Watkin from phone.com on how to provide your best customer service
29: A conversation with Jeremy Watkin from phone.com on how to provide your best customer service
Please visit our sponsor, http://www.phone.com. Phone.com offers tons of amazing features that are incredibly easy to se... Read more
24 May 2015
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43mins
