4 Podcast Episodes
S4e8 The Getting Online Customer Service Right Edition with Mat Patterson
S4e8 The Getting Online Customer Service Right Edition with Mat Patterson
James chats with Mat Patterson who began his career as a web designer, in the days when every web page had a grey backgr... Read more
1 Sep 2022
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39mins
The Remote Work Tribe Podcast: Mat Patterson
The Remote Work Tribe Podcast: Mat Patterson
On this episode of the Remote Work Tribe podcast, we are chatting with Mat Patterson who is the Customer Service Evangel... Read more
30 Sep 2021
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25mins
Mat Patterson on How to Scale and Grow Your Customer Service
Mat Patterson on How to Scale and Grow Your Customer Service
Shep Hyken interviews Help Scout’s Customer Evangelist, Mat Patterson, about the difficulties of maintaining great custo... Read more
12 Dec 2016
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32mins
Episode 18 – Mat Patterson on Building a Remote Team
Episode 18 – Mat Patterson on Building a Remote Team
Mat Patterson, Head of Customer Support at Campaign Monitor, talks about the challenges that come with growing his team ... Read more
18 Sep 2014
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