Augie Ray

7 Podcast Episodes

Ep. 137 Renaissance Man ft. Augie Ray

Ep. 137 Renaissance Man ft. Augie Ray

Today I had a chat with Augie Ray, an individual of many talents and accomplishments as a producer. He was instrumental ... Read more

7 Jan 2022

59mins

CoronaRadio 8.21 - The Ray of Light, Augie Ray

CoronaRadio 8.21 - The Ray of Light, Augie Ray

Augie Ray is a ray of light. I mean it. He’s super smart, insightful but moreover the word I would use to describe him i... Read more

6 Oct 2020

1hr 9mins

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Ep. 2: Augie Ray, Gartner, the fundamentals of great CX, tying customer metrics to financial metrics, and doing CX leadership like Amazon

Ep. 2: Augie Ray, Gartner, the fundamentals of great CX, tying customer metrics to financial metrics, and doing CX leadership like Amazon

"Bad CX is about what companies want. Mediocre CX is about what companies do. Really great CX is about how the company w... Read more

2 Oct 2020

30mins

What a CEO needs to Know about Customer Experience- with Augie Ray, VP of Customer Experience

What a CEO needs to Know about Customer Experience- with Augie Ray, VP of Customer Experience

If You're a CEO and you're looking for the knowledge and the expertise to be a great CEO, here is one of the most import... Read more

20 Feb 2020

18mins

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The Bottom Line of Customer Experience Featuring Augie Ray

The Bottom Line of Customer Experience Featuring Augie Ray

Shep Hyken interviews Augie Ray from Gartner. They discuss the importance of investing in the customer experience and ho... Read more

5 Nov 2019

30mins

Truth-Teller Augie Ray Talks Social Care, ROI and How To Win With Customer Experience

Truth-Teller Augie Ray Talks Social Care, ROI and How To Win With Customer Experience

Why don’t more companies understand if they get the “right” things “right” with customer experience success will come? M... Read more

16 Aug 2015

36mins

Augie Ray Bursting Bubbles

Augie Ray Bursting Bubbles

Augie description

18 Jan 2015

20mins

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