Do PE-backed physician practices do a better job getting the right patients?
Do PE-backed physician practices do a better job getting the right patients?
Gautam Shrikhande, MD, Chief Executive Officer of Pelvic Rehabilitation Medicine and Brian Rath, Partner, Lorient Capita... Read more
2 Sep 2020
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45mins
The Modern Discipline of Patient Experience
The Modern Discipline of Patient Experience
You may think Patient Experience is a straightforward discipline. Cathy Lee, Corporate Vice President for Patient Experi... Read more
25 Nov 2019
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22mins
Arkansas Children’s using Digital Ethnography for 'Voice of the Customer'
Arkansas Children’s using Digital Ethnography for 'Voice of the Customer'
Digital ethnography observes healthcare decision making on community message boards. These insights bring a more distinc... Read more
25 Oct 2019
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22mins
‘Marketing mindset’ a key to transforming healthcare, digital health?
‘Marketing mindset’ a key to transforming healthcare, digital health?
Why are marketing tools, techniques and approaches so important to transforming healthcare? In his BOH interview, Zeev N... Read more
9 Oct 2019
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30mins
Banner Health ED Triage App improving net promoter scores
Banner Health ED Triage App improving net promoter scores
Can health systems engage consumers digitally to improve quality, cost and satisfaction? According to Mark Jannone, Seni... Read more
30 Sep 2019
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11mins
#62 Why the population health movement will save U.S. healthcare
#62 Why the population health movement will save U.S. healthcare
“No outcome, no income,” says Dr. David Nash, Founding Dean Emeritus, Jefferson College of Population Health. JCPH is th... Read more
1 Aug 2019
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24mins
Treating opioid addiction in rural family practice
Treating opioid addiction in rural family practice
Karen L. Smith MD, FAAFP kept discovering opioid addiction in the families she served in her independent, rural primary ... Read more
25 Jun 2019
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32mins
How Wilmington NC Leaders Triggered Scalable Opioid Use Disorder Interventions
How Wilmington NC Leaders Triggered Scalable Opioid Use Disorder Interventions
In 2016, Wilmington, NC had the highest concentration of opioid use disorder among US cities. Community leaders includin... Read more
12 Jun 2019
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24mins
Using medical malpractice claims data to improve healthcare quality, safety & cost
Using medical malpractice claims data to improve healthcare quality, safety & cost
When a med mal claim emerges from patient injury, we may debate who’s liable but we can agree something undesirable happ... Read more
5 Jun 2019
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22mins
Is Shared Decision Making an important patient engagement and safety intervention?
Is Shared Decision Making an important patient engagement and safety intervention?
Physician entrepreneur Brian Alper, MD explores shared decision making as an intervention improving patient safety, pati... Read more
22 May 2019
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5mins