Cover image of The England Logistics Podcast Network

The England Logistics Podcast Network

In a constantly changing industry, it’s key to have a resource that you can rely on for the latest updates and best practices. That’s where The England Logistics Podcast Network can help. Our team dis... Read more

Ranked #1

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Ep 17 | Senior Leadership Round Table Pt. 3 (Market Reaction, Carrier Impact, Moving Forward)

Ep 17 | Senior Leadership Round Table Pt. 3 (Market Reaction, Carrier Impact, Moving Forward)

A few members of our senior leadership team gathered together a little over a week ago to record a discussion of the cur... Read more

8 Apr 2020

28mins

Ranked #2

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Ep 06 | Grit/Tenacity in Customer Service

Ep 06 | Grit/Tenacity in Customer Service

Sarah and Jerome from our Full Truckload team sit down to discuss the value of "Grit/Tenacity" in a customer service int... Read more

10 Oct 2018

6mins

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Ranked #3

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Ep 14 | Direct Customer Contact

Ep 14 | Direct Customer Contact

We sit down with Marshall and Darryl from our Less-than-Truckload team to discuss the value of 'Direct Customer Contact'... Read more

20 Jun 2019

8mins

Ranked #4

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Ep 08 | Proactive Approach in Customer Service

Ep 08 | Proactive Approach in Customer Service

We sit down with Brad and Scott from our Temp-Controlled LTL team to discuss the value of a "Proactive Approach" in a cu... Read more

11 Mar 2019

9mins

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Ranked #5

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Ep 05 | Communication in Customer Service

Ep 05 | Communication in Customer Service

Lance and Jaron from our Full Truckload team sit down to discuss the value of "Communication" in a customer service inte... Read more

20 Sep 2018

4mins

Ranked #6

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Ep 11 | Weekly Coaching

Ep 11 | Weekly Coaching

We sit down with Marshall and Maciah from our Less-than-Truckload team to discuss the value of "Weekly Coaching" in a cu... Read more

21 Mar 2019

11mins

Ranked #7

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Ep 07 | Meeting Customer Service Expectations

Ep 07 | Meeting Customer Service Expectations

We sit down with Joe and Wendi from our Temp-Controlled LTL team to discuss the value of "Meeting Expectations" in a cus... Read more

11 Mar 2019

10mins

Ranked #8

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Ep 12 | Matching Communication Styles

Ep 12 | Matching Communication Styles

We sit down with Amber and Trevor from our Less-than-Truckload team to discuss the value of "Matching Communication Styl... Read more

7 Jun 2019

13mins

Ranked #9

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Ep 13 | Call Reviews

Ep 13 | Call Reviews

We sit down with Zac and Jason from our Less-than-Truckload team to discuss the value of Call Reviews in a customer serv... Read more

13 Jun 2019

9mins

Ranked #10

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Ep 09 | Ramping Up Efforts in Customer Service

Ep 09 | Ramping Up Efforts in Customer Service

We sit down with Joe, Zac and Robert from our Temp-Controlled LTL team to discuss the value of "Ramping Up Your Efforts"... Read more

14 Mar 2019

11mins

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