In this session we review how local governments worldwide are using the Internet to provide better services to citizens and businesses. We review the findings of a 2009 survey of the municipal websites around the globe.

Municipal Websites

In this session we review and discuss citizen identity management in the digital world.

Digital Identity

In this session we review and discuss the principles of project management.

Project Management

In this session we examine solutions provided by information technology for improving government efficiency and effectiveness.

How IT Improves Efficiency and Effectiveness

In this session we review and discuss the research on the impact of the Internet and information technology on the political aspects of government including public participation in political decision making and various forms of civic engagement.

Democracy Online

In this session we develop a conceptual framework for understanding the critical role of information assets in government operations and discuss technical, policy, and risk management issues related to information security and privacy.

Information Security and Privacy

In this session we discuss the emergence and major characteristics of Cloud Computing as a paradigm shift in how organizations provision information technology services.

Cloud Computing

This session covers a methodology for developing a business case for a proposed information technology project.

Developing a Business Case

This session covers an assessment of 57 research articles related to E-Government; we also discuss the findings of 99 articles that studied the impact of various factors instrumental in E-Government adoption and acceptance.

E-Government Research Review

A theoretical and practical framework for E-Government is discussed which includes using information technology for e-Democracy, e-Management (e-Business), and e-Services.

E-Government Framework - Part 2

USC PPD 654: Information Technology Management in the Public Sector

This course cannot be played on my iPod Classic.  The videos are mp4 format, which can be played on an iPod Classic.  Does anyone have a clue why this course is unplayable?

(Note that another iTunes U course I downloaded was in Quicktime format.  i was able to convert that course and enjoyed it.  But if I can&#39;t watch it, I can&#39;t recommend it.)

Maybe I would rate the course higher if I could watch it, but as it...

Unplayable?

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