Nothing damages a good relationship like a bad conflict. Imagine how much stronger your relationships would be if you really understood what makes people tick—when things are going well and when there is conflict and opposition.As project managers, we are often faced with difficult situations and must constantly resolve conflicts with our stakeholders or team members. Most of us are conflict averse and want to avoid them—and it’s understandable: what you think is the right way to handle a conflict may be perceived as the wrong way by the other person.When you choose to have a nice conflict, you’re applying an approach that gets you the results you seek while leaving the relationship stronger and restoring the self-worth of everyone involved. This approach also strengthens relationships by enabling individuals and teams to deploy their individual strengths while enhancing communication, trust, empathy and productive relationships.Learning Objectives:Upon completion of the lecture, participants will be able to demonstrate an understanding of:• A practical approach to managing and preventing conflicts.• A relational awareness of conflict that yields tangible results while enhancing relationships.• Ways to identify conflict triggers in oneself and others.Speaker Bios:Greta Blash is a certified Project Management Institute (PMI) PMP, PMI Agile Certified Practitioner and PMI Professional Business Analyst, and has taught project management, agile business and business analysis certification courses worldwide. She served several vice presidential roles for PMI’s Southern Nevada Chapter. She is the academic outreach liaison for PMI Region 7.Steve Blash is a senior consultant with Facilitated Methods and is a certified PMI PMP and PMI Agile Certified Practitioner. He possesses exceptional IT technical knowledge, and has extensive project management experience managing large projects. Steve is past president of PMI’s Southern Nevada Chapter.

Nothing damages a good relationship like a bad conflict. Imagine how much stronger your relationships would be if you really understood what makes people tick—when things are going well and when there is conflict and opposition. As project managers, we are often faced with difficult situations and must constantly resolve conflicts with our stakeholders or team members. Most of us are conflict averse and want to avoid them—and it’s understandable: what you think is the right way to handle a conflict may be perceived as the wrong way by the other person. When you choose to have a nice conflict, you’re applying an approach that gets you the results you seek while leaving the relationship stronger and restoring the self-worth of everyone involved. This approach also strengthens relationships by enabling individuals and teams to deploy their individual strengths while enhancing communication, trust, empathy and productive relationships. Learning Objectives: Upon completion of the lecture, participants will be able to demonstrate an understanding of: • A practical approach to managing and preventing conflicts. • A relational awareness of conflict that yields tangible results while enhancing relationships. • Ways to identify conflict triggers in oneself and others. Speaker Bios: Greta Blash is a certified Project Management Institute (PMI) PMP, PMI Agile Certified Practitioner and PMI Professional Business Analyst, and has taught project management, agile business and business analysis certification courses worldwide. She served several vice presidential roles for PMI’s Southern Nevada Chapter. She is the academic outreach liaison for PMI Region 7. Steve Blash is a senior consultant with Facilitated Methods and is a certified PMI PMP and PMI Agile Certified Practitioner. He possesses exceptional IT technical knowledge, and has extensive project management experience managing large projects. Steve is past president of PMI’s Southern Nevada Chapter.

Best Practices in Project Management - Coping with Conflict

Project management is a discipline that is in great and ever-increasing demand—across all industries and at business organizations of all sizes. It is so ubiquitous now that it has evolved from a specialized technical skill to a life skill.Despite its wide proliferation, there remain key concepts that apply to all projects, regardless of size or budget. In this lecture, Greta Blash will outline these key principles to help attendees understand what is involved in successfully managing a project, from initiating and planning, to monitoring and controlling the effort, and, ultimately, to the final completion of the project.This lecture is a special presentation of CalSouthern’s Master Lecture Series brought to you in partnership with The Project Management Institute’s Orange County chapter.Speaker Bio:Greta Blash has extensive experience as an executive and consulting IT professional, both domestically and internationally. Her areas of experience include program management, project management, agile scrum development with emphasis in the areas of system implementations and conversions, customer relationship management, data warehousing and business intelligence.She is a certified project manager whose extensive experience enables her to concurrently manage multiple high-risk, high-tech projects.  She also holds an agile certification and business analysis certification from Project Management Institute (PMI), the world’s leading professional association for the project, program and portfolio management profession.Greta has taught project management certification courses worldwide for the last five years.  In addition to project management professional and certified associate in project management certification examination preparation courses, she has also taught preparation courses for business analysis and agile certification programs. As a visiting professor at DeVry/Keller in Nevada, she taught the Master of Project Management program, a Global Accreditation Center-accredited program from PMI.Greta has been served as vice president of education and programs at PMI’s Southern Nevada Chapter in Las Vegas, Nevada.  She has been the academic outreach liaison for PMI Region 7 since 2012.

Project management is a discipline that is in great and ever-increasing demand—across all industries and at business organizations of all sizes. It is so ubiquitous now that it has evolved from a specialized technical skill to a life skill. Despite its wide proliferation, there remain key concepts that apply to all projects, regardless of size or budget. In this lecture, Greta Blash will outline these key principles to help attendees understand what is involved in successfully managing a project, from initiating and planning, to monitoring and controlling the effort, and, ultimately, to the final completion of the project. This lecture is a special presentation of CalSouthern’s Master Lecture Series brought to you in partnership with The Project Management Institute’s Orange County chapter. Speaker Bio: Greta Blash has extensive experience as an executive and consulting IT professional, both domestically and internationally. Her areas of experience include program management, project management, agile scrum development with emphasis in the areas of system implementations and conversions, customer relationship management, data warehousing and business intelligence. She is a certified project manager whose extensive experience enables her to concurrently manage multiple high-risk, high-tech projects. She also holds an agile certification and business analysis certification from Project Management Institute (PMI), the world’s leading professional association for the project, program and portfolio management profession. Greta has taught project management certification courses worldwide for the last five years. In addition to project management professional and certified associate in project management certification examination preparation courses, she has also taught preparation courses for business analysis and agile certification programs. As a visiting professor at DeVry/Keller in Nevada, she taught the Master of Project Management program, a Global Accreditation Center-accredited program from PMI. Greta has been served as vice president of education and programs at PMI’s Southern Nevada Chapter in Las Vegas, Nevada. She has been the academic outreach liaison for PMI Region 7 since 2012.

The Basics of Good Project Management

Poor to bad

Boring

Project Management

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