07: Risk management
07: Risk management
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14 Jan 2020
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06: The really right way to close a problem ticket
06: The really right way to close a problem ticket
The really right way to close a problem ticket
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05: Release management vs. Deploy management
05: Release management vs. Deploy management
Release management vs. Deploy management
14 Jan 2020
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04: Incidents and requests...Not the same!
04: Incidents and requests...Not the same!
Incidents and requests...Not the same!
14 Jan 2020
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03: New features in the latest ITIL 4 release
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02: The four dimensions of ITIL 4
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01: Can problem tickets be projects in ITIL?
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