Cover image of Agiles IT-Service-Management

Agiles IT-Service-Management

Podcast by Paul Buffington, Swati Jain, Patrick Schuh

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Einleitung: Agiles IT-Service-Management

Einleitung: Agiles IT-Service-Management

Einleitung: Agiles IT-Service-Management by Paul Buffington, Swati Jain, Patrick Schuh

25 Jul 2018

1min

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Kapitel 01: Vorwort und Einführung

Kapitel 01: Vorwort und Einführung

Kapitel 01: Vorwort und Einführung by Paul Buffington, Swati Jain, Patrick Schuh

25 Jul 2018

7mins

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Kapitel 02: Das Beste aus zwei Welten – Agile und ITSM

Kapitel 02: Das Beste aus zwei Welten – Agile und ITSM

Kapitel 02: Das Beste aus zwei Welten – Agile und ITSM by Paul Buffington, Swati Jain, Patrick Schuh

25 Jul 2018

2mins

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Kapitel 03: ITSM-Lösungen von Atlassian

Kapitel 03: ITSM-Lösungen von Atlassian

Kapitel 03: ITSM-Lösungen von Atlassian by Paul Buffington, Swati Jain, Patrick Schuh

25 Jul 2018

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Kapitel 04: Self-Service

Kapitel 04: Self-Service

Kapitel 04: Self-Service by Paul Buffington, Swati Jain, Patrick Schuh

25 Jul 2018

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Kapitel 05: Wissensmanagement

Kapitel 05: Wissensmanagement

Kapitel 05: Wissensmanagement by Paul Buffington, Swati Jain, Patrick Schuh

25 Jul 2018

4mins

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Kapitel 06: Anfragenmanagement

Kapitel 06: Anfragenmanagement

Kapitel 06: Anfragenmanagement by Paul Buffington, Swati Jain, Patrick Schuh

25 Jul 2018

1min

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Kapitel 07: Störungsmanagement

Kapitel 07: Störungsmanagement

Kapitel 07: Störungsmanagement by Paul Buffington, Swati Jain, Patrick Schuh

25 Jul 2018

11mins

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Kapitel 08: Problem-Management

Kapitel 08: Problem-Management

Kapitel 08: Problem-Management by Paul Buffington, Swati Jain, Patrick Schuh

25 Jul 2018

4mins

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Kapitel 09: Change Management

Kapitel 09: Change Management

Kapitel 09: Change Management by Paul Buffington, Swati Jain, Patrick Schuh

25 Jul 2018

6mins

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